Humanoid Robotics Field Engineer (Global Travel)

Engineered Arts; Falmouth; On-site; GBP 32,000 - 52,000; Full time

Job summary

Engineered Arts in the United Kingdom is seeking a hands-on role to support Ameca and Mesmer humanoid robots at customer sites and events. You will install, configure, train, and provide post-delivery support to ensure robots run smoothly across their lifetime.

You will act as the face of EA at trade shows, manage on-site installations and rentals, perform remote diagnostics, arrange spare parts, and maintain the fleet to wow clients.

Qualifications

• Experience in customer facing roles.
• Electronics essentials, ability to diagnose issues using tools such as multimeter and oscilloscope.
• Mechanical assembly experience (professional or hobby).
• Full UK driving licence.
• Ability to travel to global destinations without visa requirements (Europe, USA, UAE).
• Excellent communication skills, both verbal and written.

Responsibilities

• Installation and/or robot rental engagements: liaise with customers on venue requirements; perform final checks and packing; travel for setup; train customers on safe usage and maintenance; manage on-site rental activities.
• Fleet operations: act as first point of contact on helpdesk; reassure customers; own tickets; organize spare parts with production; diagnose remotely; coordinate hardware shipping; arrange on-site fixes if needed.
• Trade-shows and event execution: travel to worldwide destinations for trade shows; represent EA at stands; ensure booth services are ready before dispatch and during events.
• EA Robot well-being: own and care for EA-owned robots, ensuring they are in top condition for developers and visitors; ready for shipping to events.
• Challenges: identify root causes from feedback and remote diagnostics; manage time between travel and office work; stay updated on mechanics, electronics and software; be first contact for EA employees and customers when issues arise.

Skills

Customer facing experience

Communication skills

Travel readiness

Tools

Multimeter

Oscilloscope

Job description

Engineered Arts in the United Kingdom is seeking a hands-on role to support Ameca and Mesmer humanoid robots at customer sites and events. You will install, configure, train, and provide post-delivery support to ensure robots run smoothly across their lifetime.

You will act as the face of EA at trade shows, manage on-site installations and rentals, perform remote diagnostics, arrange spare parts, and maintain the fleet to wow clients.