Road Operations Data & Support Specialist

The AA; Basingstoke; Hybrid; GBP 31,000 - 42,000; Full time

Benefits offered by this job

25 days' annual leave + bank holidays

Up to 7% employer pension contribution

Free AA breakdown membership with 50%折

Job summary

The AA is seeking a Road Operations Data & Support Coordinator Specialist in Basingstoke on a permanent hybrid basis. You will manage operational data, support managers with timely information and improve how work gets done using Power Automate and SharePoint.

Responsibilities include maintaining workforce data, coordinating leave and overtime, analyzing contravention/NIP information, and supporting procurement and engagement activities. A proactive, organised approach is essential.

Qualifications

• Experience managing operational data and systems with accuracy and reliability.
• Advanced Excel and Microsoft 365 skills including SharePoint/Forms/automation.
• Experience supporting an operational or service environment in a busy team.
• Data analysis and reporting capability to inform decisions.
• Clear written and verbal communication with managers at different levels.
• Proactive, organised approach and ability to manage priorities and sensitive data.

Responsibilities

• Maintain accurate operational, patrol, vehicle and workforce data across bespoke AA systems and Microsoft 365 applications.
• Coordinate workforce administration, including leave, overtime, return-to-work, absence tracking and Tool checks.
• Gather and analyse information for contravention and NIP processes to support cost-saving decisions.
• Support the process for Patrol supply chain with the T&E, Uniform.
• Improve multistep processes using SharePoint, Forms, Power Automate and other digital tools.
• Coordinate financial and purchasing activity, including invoice processing and stationery orders.
• Plan and coordinate engagement activities, meetings and stakeholder events.
• Partner with managers to resolve resource and support queries while handling confidential data.

Skills

Advanced Excel

Microsoft 365

SharePoint

Forms

Power Automate

Data analysis

Communication

Education

Relevant business or administration qualification

Tools

Excel

Microsoft 365

SharePoint

Forms

Power Automate

Job description

The AA is seeking a Road Operations Data & Support Coordinator Specialist in Basingstoke on a permanent hybrid basis. You will manage operational data, support managers with timely information and improve how work gets done using Power Automate and SharePoint.

Responsibilities include maintaining workforce data, coordinating leave and overtime, analyzing contravention/NIP information, and supporting procurement and engagement activities. A proactive, organised approach is essential.