Hybrid Road Operations Data & Automation Specialist

The AA; Basingstoke; Hybride; GBP 32 000 - 44 000; Plein temps

Avantages offerts par ce poste

25 days annual leave

Employer pension contribution (7%)

Free AA breakdown membership

GP access and wellbeing support

Employee discounts

Résumé du poste

The AA in Basingstoke is seeking a Road Operations Data & Support Coordinator Specialist to join our busy Roadside Operations team. You will provide high-quality coordination, data management and administrative support across Roadside Operations, helping keep information accurate and up to date for managers.

You’ll combine day-to-day coordination with opportunities to improve how work gets done, maintaining workforce and vehicle records and supporting financial activities, engagement events

Qualifications

• Experience managing operational data and systems with emphasis on accuracy and reliable record keeping.
• Strong Excel and Microsoft 365 skills, including SharePoint/Forms/automation tools.
• Experience supporting an operational or service environment in a fast-paced team.
• Data analysis and reporting capability to support informed decisions.
• Clear written and verbal communication with managers at various levels.
• Proactive, organised approach to competing priorities and sensitive information.

Responsabilités

• Maintain accurate operational, patrol, vehicle and workforce data across AA systems and Microsoft 365 apps.
• Coordinate workforce administration including leave, overtime, and absence tracking.
• Gather and analyse information for contravention and NIP processes to support cost-saving decisions.
• Support Patrol supply chain processes with T&E and Uniform.
• Improve multistep processes using SharePoint, Forms and Power Automate to reduce manual effort.
• Coordinate financial and purchasing activities including invoice processing and IT equipment purchases.
• Plan and coordinate engagement activities, meetings and stakeholder events.
• Collaborate with managers to resolve resource queries while handling sensitive information.

Connaissances

Advanced Excel

Data analysis

Communication

Organisational skills

Attention to detail

Formation

Business or administration qualification

Outils

Microsoft 365

SharePoint

Forms

Power Automate

Description du poste

The AA in Basingstoke is seeking a Road Operations Data & Support Coordinator Specialist to join our busy Roadside Operations team. You will provide high-quality coordination, data management and administrative support across Roadside Operations, helping keep information accurate and up to date for managers.

You’ll combine day-to-day coordination with opportunities to improve how work gets done, maintaining workforce and vehicle records and supporting financial activities, engagement events