Risk Operations Manager

Volkswagen Financial Services; Milton Keynes; Hybrid; GBP 41,000 - 52,000; Full time

Job summary

An established industry player is seeking a Risk Operations Manager to join their dynamic team in Milton Keynes. This role offers the opportunity to provide critical support in managing risks across the organization, ensuring compliance with regulatory standards and enhancing operational resilience. With a hybrid working model, you can enjoy flexibility while contributing to a collaborative environment. The company is committed to employee development, offering ongoing training and career progression opportunities. If you have a strong background in risk management and are passionate about driving effective solutions, this is the perfect opportunity for you.

Benefits

Tax efficient company car

Annual discretionary bonus

27 days holiday

Health & wellbeing services

Private medical insurance

Career progression opportunities

Access to LinkedIn Learning

Qualifications

• Experience in risk management support is a great advantage.
• Ability to advise effectively in complex commercial contexts.

Responsibilities

• Provide 2nd Line support and oversight for key risk management.
• Undertake control assurance activities and maintain the Risk Control Matrix.

Skills

Risk Management

Analytical Skills

Communication Skills

Interpersonal Skills

Numeracy Skills

Education

Degree in Finance or Business

Tools

HiScout

Job description

Permanent role based in our Milton Keynes Office

Closing date: 7th May

What’s in it for you?

A salary ranging from £41,567- £51,959 subject to experience and working 35 hours per week You’ll also receive an excellent benefits package including tax efficient company car from day one, 2 additional vehicles for family members after 6 months, annual discretionary bonus and salary review, 27 days holiday with the option to purchase more, access to various health & wellbeing services, private medical insurance after 6 months as well as career progression, professional development and access to LinkedIn Learning.

We also have a hybrid working model whereby colleagues can work a minimum of one day in the Milton Keynes office. Flexibility is expected and you can work in the office more if you'd prefer.

Our Risk Control team provides a central service to the VWFS UK organisation. They form a key part in developing a positive approach to risk management within our Company strategy ensuring consistent standards are adopted.

We have an opportunity for you to join the team as a Risk Operations Manage where you’re responsible for providing 2nd Line support and oversight for the management of key risks. You’ll be joining at a time of growth for the team and we’re excited to hear from you if you have been in a similar role

As a primary interface between Risk Control (2nd Line of Defence) and VWFS UK and VW Bank UK branch, this is what your day could look like:

• You will have responsibility for activities that span both Volkswagen Financial Services (UK) Ltd. (VWFS UK) and VW Bank GmbH (UK Branch) (VW Bank UK) so you’ll need to comply with rules, regulations and standards relating to our European Organisational Handbook (E-OHB), the Financial Conduct Authority (FCA) and European Central Bank (ECB)
• Undertaking control assurance activity across all business areas and maintenance of the Risk Control Matrix
• Operation of business continuity and business impact assessment (BIA) requirements and maintenance of the data within HiScout
• Operation and oversight of the Internal Controls Self-Assessment (ICSA) processes
• You’ll support implementation of FCA Operational Resilience requirements across VWFS UK, this includes development of the Operational Resilience Policy and Framework, supporting tools, methodologies, monitoring and reporting capabilities
• Operation of the Supplier Due Diligence requirements covering, Financial Crime and Outsourcing Risk assessments ensuring compliance with the legal and regulatory standards
• Operation and oversight of the Outsourcing risk management model
• Operation and oversight of the collateral audit process in conjunction with the external service provider ensuring all audits are scheduled, completed and outcomes reported
• Operation of the operational risk loss reporting process including liaison with all VWFS UK business areas and relevant HQ team
• Maintenance and updating of relevant policies and procedures
• You’ll also support the Operational Risk Committee and Enterprise Risk Committee meetings

This is how your experience can add value:

• It would be a great advantage if you already have experience of providing risk management support
• You’re able to apply your knowledge to advise effectively in complex commercial contexts to assist in reaching compliant solutions
• You can balance multiple tasks, planning work effectively to deliver departmental objectives
• You could be a detailed thinker whose able to understand multi-threaded arguments and draw clear and concise conclusions
• Ability to understand the relevance of appropriate data and situational analysis
• You have great numeracy skills to support analysing and sizing problems and, accurate reporting
• You can communicate at all levels and present to technical and non-technical audiences
• Highly developed written and report writing skills, enabling clear documentation of analysis and findings
• Work in a collaborative way in projects and other multi-departmental activities, providing advice to jointly achieve effective results
• Excellent interpersonal skills with the ability to build strong working relationships across the business and with external suppliers

We are passionate about employee development and offer ongoing support and training to help people achieve their career aspirations. Whether that is to become the next leader within our business or to develop your current tool kit of skills, we support many cross-functional opportunities. We want you to achieve at your best and enjoy a successful career with us!

About Volkswagen Financial Services

Our mission is straight forward, we want to be 'The Key to Mobility'. What does that mean? To make getting from A-to-B as easy and simple for as many people as possible. To truly meet the mobility needs of people in a changing world, our offering goes beyond traditional vehicle financing. We do this by providing a range of finance and aftersales products on Volkswagen Group vehicles, as well as developing innovative mobility products designed to solve real problems and support our customers.

Volkswagen Financial Services is committed to being an inclusive employer and we welcome applications from everyone. Diversity and Inclusion is not just a statement for us and we are nurturing an environment where everyone can be their 100% self. If there is anything we can do to support you being your 100% self during our recruitment process, please let us know and we will support you as best we can