Risk & Compliance Administrator - Sustainability & Assurance

bpha; Bedford; Sur place; GBP 25 000 - 30 000; Plein temps

Résumé du poste

bpha is a leading Housing Association based in Bedford, offering a 12-month fixed-term, full-time role as Risk, Assurance and Sustainability Administrator.

The position focuses on managing Housing Ombudsman Service enquiries, supporting the risk portfolio including health and safety, and reviewing key controls to provide assurance on compliance. It suits someone who is highly organised, communicative, discreet, and eager to learn new systems.

Qualifications

• Proficient in MS Word, Excel and Outlook.
• Strong communication and relationship-building abilities.
• Excellent organisational skills with ability to prioritise tasks.
• Attention to detail and reliability.
• Discretion and ability to handle confidential information.
• Enthusiastic, flexible and quick to learn new systems.

Responsabilités

• Assisting with compiling information to support the Housing Ombudsman Service enquiries.
• Acknowledging and allocating complaints.
• Organising team meetings, preparing documents and supporting follow up actions.
• Coordinating shared inboxes and handling colleague enquiries.
• Updating systems and records to ensure information is current and accurate.
• Collating documents and producing simple reports.
• Monitoring action logs and supporting colleagues with system queries.
• Helping with general administrative support wherever it's needed.

Connaissances

MS Word

MS Excel

Outlook

Communication

Organisational skills

Attention to detail

Discretion

Learning agility

Description du poste

bpha is a leading Housing Association based in Bedford, offering a 12-month fixed-term, full-time role as Risk, Assurance and Sustainability Administrator.

The position focuses on managing Housing Ombudsman Service enquiries, supporting the risk portfolio including health and safety, and reviewing key controls to provide assurance on compliance. It suits someone who is highly organised, communicative, discreet, and eager to learn new systems.