Risk & Assurance Systems Administrator

Royal United Hospitals Bath NHS Foundation Trust; Bath; On-site; GBP 22,000 - 32,000; Full time

Job summary

An established healthcare provider is seeking an enthusiastic administrative support individual for their Risk and Assurance team. This permanent role involves coordinating essential tasks such as diary management, report handling, and meeting organisation. The ideal candidate will possess strong IT skills, particularly in Microsoft Office, and demonstrate excellent organisational and interpersonal abilities. Join a compassionate and inclusive environment that prioritises staff wellbeing and fosters professional growth while making a meaningful impact on patient care in the historic city of Bath.

Benefits

Comprehensive Support Programs

Pool Access

Staff Benefits

Qualifications

• Educated to GCSE standard including English Language Grade C or above.
• Computer literacy in database software applications is desirable.

Responsibilities

• Coordinate and administer key pieces of work for the Risk and Assurance team.
• Support in reviewing incidents to ensure data quality and appropriate categorisation.

Skills

Organisational Skills

Interpersonal Skills

Attention to Detail

Microsoft Office

Database Management

Education

GCSE including English Language Grade C

Tools

Microsoft Excel

Microsoft Word

Microsoft Access

Microsoft PowerPoint

Microsoft Outlook

Microsoft Teams

Job description

Job Overview

This is an exciting opportunity for an enthusiastic and committed person to provide administrative support to the Risk and Assurance team at the Royal United Hospital, Bath.

This is a permanent post.

Main duties of the job

• Coordinate and administer key pieces of work for the Risk and Assurance team, including diary management, report management, organising meetings, minute-taking, and database updates.
• Support in reviewing incidents to ensure data quality, appropriate categorisation, and grading in line with Trust Policy.
• Assist with identifying serious incidents for escalation.
• Resolve technical issues and support system customisation to meet Trust needs.
• Support the incident response process to meet internal and external objectives.

You should be highly organised with excellent interpersonal and computer skills. Effective communication, workload prioritisation, initiative, and attention to detail are essential.

Working for our organisation

At the RUH, we put people at the heart of what we do, working together to make a difference for our patients, colleagues, and community. We value everyone’s contribution and are committed to a compassionate, inclusive environment that celebrates diversity and promotes kindness and civility.

We foster a culture of learning, development, and innovation, supporting staff to thrive and reach their full potential. Staff wellbeing is a priority, with comprehensive support programs and facilities, including a pool.

Join us to experience life and work in the historic city of Bath, benefit from our extensive staff benefits, and be part of healthcare that is future-ready with initiatives like the Dyson Cancer Centre and our research endeavors.

Detailed Job Description And Main Responsibilities

Further information is available in the attached detailed person specification and job description.

Person specification

Qualifications

Essential: Educated to GCSE standard including English Language Grade C or above (or equivalent).

Desirable: Computer literacy in database software applications.

Specific Skills

Essential: IT skills in Microsoft Office packages (including relational databases, Excel, Word, Access, PowerPoint), Outlook, and Teams.

Desirable: Experience within the NHS or a similar healthcare environment.

Applicant requirements

The post involves access to vulnerable people and is subject to DBS checks in accordance with relevant legislation.

Documents to download

• Job Description & Person Specification (PDF, 231.6KB)
• Join the RUH (PDF, 1.1MB)

Further details / informal visits contact

Name: Fiona Barnard

Job title: Head of Risk and Assurance

Email: [e-mail]