Senior Cloud Systems Administrator

DXC Technology; Gloucester; On-site; GBP 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a proactive technical support specialist to enhance system performance and compliance. In this role, you'll provide crucial first and second level support, ensuring seamless system functionality while adhering to ITIL best practices. The ideal candidate will possess strong problem-solving skills and a desire to improve processes. This is an exciting opportunity to join a collaborative team and contribute to a dynamic work environment, where your insights will help shape the future of technical support.

Qualifications

• Experience in providing technical support and monitoring system performance.
• Knowledge of Active Directory and Windows Server configuration.

Responsibilities

• Provide first and second level technical support on incidents and problems.
• Monitor overall system performance and ensure smooth functionality.

Skills

Technical Support

Time Management

ITIL Best Practices

Problem Solving

Risk Identification

Tools

Windows Server 2016/2019

AWS

Azure

Active Directory

VMware

PowerShell

Networking (TCP/IP, DHCP, DNS)

Job description

2 days ago Be among the first 25 applicants

• Provide first and second level technical support on incidents and problems
• Monitor overall system performance and ensure smooth system functionality
• Create, maintain, and utilise documentation
• Assist in building compliance with processes and policies

Job Description

Role responsibilities:

• Provide first and second level technical support on incidents and problems
• Monitor overall system performance and ensure smooth system functionality
• Create, maintain, and utilise documentation
• Assist in building compliance with processes and policies

What You Will Bring To The Team

• Excellent organisation and time management skills
• Working to ITIL best practices
• Desire to improve processes, looking for the root cause of a problem
• Willingness to share knowledge and learn from others
• A proactive approach to identifying risks and problems

Desirable Skills And Technologies

• Experience in installation, upgrading, configuration, and support of Windows 2016/2019, Windows Server, AWS, and Azure
• Knowledge of Active Directory including object creation, OU creation, RBAC management, and DFS
• Knowledge of virtualisation with VMware, VSphere, VSAN, SCVMM, Hyper-V
• Knowledge within networking, such as TCP/IP, DHCP, DNS, LAN, WAN
• Good understanding of PowerShell scripting
• Awareness of McAfee EPO/ENS

Additional Information

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. DXC does not make offers of employment via social media networks and never asks for any money or payments from applicants at any point in the recruitment process. More information on employment scams is available here.