RIS Operations Assistant: Diary & Meetings

The Open University UK; Milton Keynes; Hybrid; GBP 14,000 - 15,000; Full time

Job summary

The Open University is the UK's largest university, delivering flexible, part‑time higher education and world‑leading research. This RIS Directorate Assistant role supports the PVC and RIS Office, handling diary management, travel bookings, and diary coordination, while helping with events and governance tasks.

You will work in a hybrid pattern from Milton Keynes, collaborating with colleagues across levels to ensure efficient, high‑quality service delivery in a busy, mission-driven environment.

Qualifications

• Essential: literacy and numeracy; willingness to develop these.
• Essential: diary management skills.
• Essential: communication and interpersonal skills; ability to work in a team.
• Essential: organisational skills; flexible and proactive.
• Essential: handle sensitive/confidential information; data handling.
• Essential: proficient with IT; willingness to develop further IT skills.
• Essential: aligns with OU values, equality, diversity and inclusion policies.

Responsibilities

• Diary management and secretarial support for the Director of Research & Innovation Services.
• Travel and hotel arrangements for Director and PVC; manage expenses.
• Support routine Directorate duties and electronic filing; maintain SharePoint.
• Save meeting papers to Directors and PVC SharePoint sites.
• Coordinate meetings for Heads of Service; assist with events and conferences.
• Raise purchase requisitions and process invoices for the PVC Office.
• Support workload balancing and assist colleagues as needed.
• Contribute to smooth PVC Office operations and high-quality service.

Skills

Diary management

Communication

Interpersonal skills

Organisational skills

Data handling

IT proficiency

ICT & EDI awareness

Job description

The Open University is the UK's largest university, delivering flexible, part‑time higher education and world‑leading research. This RIS Directorate Assistant role supports the PVC and RIS Office, handling diary management, travel bookings, and diary coordination, while helping with events and governance tasks.

You will work in a hybrid pattern from Milton Keynes, collaborating with colleagues across levels to ensure efficient, high‑quality service delivery in a busy, mission-driven environment.