Hybrid Operations & Secretariat Assistant

The Open University; Milton Keynes; Hybrid; GBP 25,000 - 34,000; Full time

Benefits offered by this job

Flexible working

Hybrid pattern

Job summary

The Open University in Milton Keynes is seeking a Business Services Assistant to join the Faculty of Arts and Social Sciences. You will provide proactive administrative and secretarial support to day-to-day operations, enabling colleagues to work efficiently in a hybrid environment.

You will typically support School Operations, Nations Support, Leadership Support, and Facilities/Health and Safety. The role emphasizes flexible, professional service and continuous improvement.

Qualifications

• Excellent verbal and written communication with professional presentation.
• Strong organisational skills with flexibility and initiative.
• Ability to handle sensitive information and data with care.
• Willingness to learn IT systems and work with teams.

Responsibilities

• Act as a first point of contact and handle general enquiries from academics, colleagues and external partners.
• Support day-to-day School and Faculty operations across Health and Safety, HR, Finance, IT and facilities.
• Assist with maintenance of systems and processes.
• Support meetings, events and conferences organization and delivery.
• Update website, SharePoint, Teams sites and email distribution lists.

Skills

Communication skills

Organisational skills

Data handling

IT proficiency

Independent working

Tools

SharePoint

Teams

Office 365

Job description

The Open University in Milton Keynes is seeking a Business Services Assistant to join the Faculty of Arts and Social Sciences. You will provide proactive administrative and secretarial support to day-to-day operations, enabling colleagues to work efficiently in a hybrid environment.

You will typically support School Operations, Nations Support, Leadership Support, and Facilities/Health and Safety. The role emphasizes flexible, professional service and continuous improvement.