RF-2610-08 - Food Service Assistant

Mount Charles; Craigavon; On-site; GBP 8,500 - 9,500; Part time

Benefits offered by this job

Annual leave

Pension scheme

Employee wellbeing support

Financial education

Company events

Job summary

Mount Charles Group is recruiting a Food Service Assistant for our Craigavon unit. The role focuses on serving and selling food and beverages, maintaining a clean service area, and delivering excellent customer service.

You will support the team in keeping to high standards of hygiene and safety while handling cash and assisting with setup and taken-down of catering spaces.

Qualifications

• Demonstrable passion for providing good customer service.
• Ability to upsell offers where appropriate.
• Work to high standards of cleanliness and safety.

Responsibilities

• Assist in preparation, service and sale of food and beverages.
• Prepare service counters, set up items and utensils.
• Deliver high levels of customer service consistently.
• Work with the team to ensure timely, quality service.
• Carry out cleaning duties and waste removal as directed.
• Handle cash with accuracy and care.
• Move and set up furniture for catering as needed.

Skills

Customer service

Cash handling

Communication

HACCP knowledge

Food hygiene

Education

Basic food hygiene certificate

Tools

POS / cash register

Job description

Mount Charles Group are one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do! We are currently recruiting for a Food Service Assistant to join our team based at Hyster, Craigavon. This is a great opportunity to join a world leading facilities management company.

Working Pattern:

• 16 Hours Per Week
• Monday – Thursday 11am-2pm
• Friday 10am-2pm

Rewards:

• 20 days’ annual leave (pro rata)
• Company Pension Scheme
• Employee Assistance Program to support your health & wellbeing
• Financial Education/Financial wellbeing advisory service
• Company Events

The Role:

• Assist in the preparation, service and sales of all food and beverages for the unit
• Preparation of service counter (including placing food and beverages in appropriate containers and correct utensils are available)
• Provide the highest level of customer service in a consistent approach to anyone who uses the facility
• Work as part of the team to ensure service is delivered on time and to a consistently high standard
• Carry out all cleaning duties as per instruction from line manager or per unit cleaning rota
• Ensure kitchen and service areas are always clean and tidy and assist with waste removal.
• Clear and wash dishes in the dining area as required
• Be responsible for cash handling duties under your control
• Assist, when required, with the moving and setting up of furniture for catering purposes in designated areas.
• Report defective equipment/ utensils/ work and floor surfaces or any other Health and Safety issues

The Person:

• Make customers aware of current offers and upsell additional products where possible
• Ensure all customer suggestions, comments or complaints are reported to the Line Manager.
• Ensure all customers are served in a quick and efficient manner.
• Ensure all clothing, including footwear and personal hygiene is of the highest standards
• Demonstrable passion for providing good customer service
• Excellent communication skills
• Workable knowledge of HACCP regulations
• Basic food hygiene certificate

The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. Mount Charles Group has a policy on recruiting ex-offenders, a copy of which can be provided upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group.

GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE

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