RF-2609-63 - Food Service Assistant

Mount Charles; Holywood; Remote; GBP 12,000 - 15,000; Full time

Benefits offered by this job

20 days’ annual leave

On site parking

Free staff lunch

Company Pension Scheme

Employee Assistance Program

Job summary

Mount Charles Group in Holywood is hiring a Food Service Assistant to join our friendly, family‑orientated team. This role is a 20‑hour per week shift Monday to Friday, 10am–2pm, with no weekends, based at our Holywood unit.

You will assist with the preparation, service and sales of food and beverages, maintain high standards of cleanliness, handle cash and deliver excellent customer service in a fast paced environment. Basic HACCP knowledge and food hygiene certification are preferred.

Qualifications

• Demonstrable passion for providing good customer service.
• Excellent communication skills.
• Flexibility and adaptability.
• Understanding HACCP regulations.
• Basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions.

Responsibilities

• Assist in the preparation, service and sales of all food and beverages for the unit.
• Preparation of service counter.
• Provide the highest level of customer service in a consistent approach to anyone who uses the facility.
• Work as part of the team to ensure service is delivered on time and to a consistently high standard.
• Carry out all cleaning duties as per instruction from line manager or unit cleaning rota.
• Ensure kitchen and service areas are always clean and tidy.
• Be responsible for cash handling duties under your control.
• Keep up to date with current promotions and new products.
• Comply with all Health, Safety & Hygiene standards and HACCP regulations.
• Complete any administration as requested including recording of food temperatures and updating cleaning schedules.
• Assist with stock control management.

Skills

Customer service

Communication skills

Flexibility

Time management

HACCP knowledge

Education

Basic food hygiene certificate

Job description

Mount Charles Group areone of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland.If you are acustomer focusedindividualand wantto join afun andfamily orientatedbusinesswhich believes people are our greatest asset,then we have a role for you!Our family values speak for themselves:Do the right thing,Havefun & grow together,Takepride in what you do!We are currently recruiting for aFood Service Assistantto join our team based in the Holywood area. This isa great opportunityto join a world leading facilities management company.

Working Pattern

• 20 hours per week
• Monday – Friday
• 10am – 2pm
• No Weekends

Rewards

• 20 days’ annual leave
• On site parking
• Free staff lunch
• Company Pension Scheme
• Employee Assistance Program to support your health & wellbeing
• Financial Education/Financial wellbeing advisory service
• Company Events

The Role

• Assistin the preparation, service and sales of all food and beverages for the unit
• Preparation of service counter
• Provide the highest level of customer service in a consistent approach to anyone who uses the facility
• Work as part of the team to ensure service is delivered on time andato a consistently high standard
• Carry out all cleaning duties as per instruction from line manager or per unit cleaning rota
• Ensure kitchen and service areas are always clean and tidy
• Be responsible forcash handling duties under your control
• Keep up to date with current promotions and new products
• Comply withall Health, Safety & Hygiene standards
• Comply withall HACCP regulations as necessary
• Follow procedures as directed on the correct handling and use of all cleaning materials.
• Complete any administration as requested which may include recording of food temperatures, updating cleaning schedules, cashing uptillsand recording daily sales figures
• Assistwith effective management of stock control

The Person

• Demonstrable passion for providing good customer service
• Excellent communication skills
• Flexibility and adaptability
• Good navigation and time management
• Workable knowledge of HACCP regulations
• Basic food hygiene certificate
• Basic statutory training for the role will require all candidates to have basic reading, writing,speakingand listening skills toassistin understanding safety and work, instructions and communicating with customer on a day-today basis.

Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community.

Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview.

Please note, the successful applicant's offer is subject to the Access NI (Enhanced) check prior to commencement of role. The Access NI Code of Practice is available upon request.

Mount Charles Group has a policy on recruiting ex-offenders, a copy of which can be provided upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group.

GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE

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