RF-2607-07 - Food Service Assistant

Mount Charles; Lisburn; On-site; GBP 15,000 - 18,000; Part time

Benefits offered by this job

20 days annual leave

Company Pension Scheme

Employee Assistance Program

Financial Education advisory service

Company Events

Job summary

Mount Charles, based in Lisburn, is seeking a Food Service Assistant to join their team at Friends School. This role involves preparing, serving, and selling food and beverages while providing exceptional customer service. You will work 17.5 hours per week, Monday to Thursday with a focus on maintaining cleanliness and efficiency.

The ideal candidate should be passionate about customer service, have excellent communication skills, and hold a basic food hygiene certificate. Join a company that values its employees and offers various rewards including annual leave and a pension scheme.

Qualifications

• Demonstrable passion for providing good customer service.
• Excellent communication skills essential.
• Basic food hygiene certificate required.

Responsibilities

• Assist in the preparation and service of food and beverages.
• Provide highest level of customer service.
• Ensure cleanliness in kitchen and service areas.

Skills

Customer service

Communication skills

HACCP knowledge

Basic food hygiene

Job description

Mount Charles Group is one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family oriented business that believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do! We are currently recruiting for a Food Service Assistant to join our team based at Friends School, Lisburn. This is a great opportunity to join a world leading facilities management company.

Working Pattern

• Monday – Thursday
• 11:00am – 14:30pm
• Term time contract starting 24 August
• 17.5 Hours Per Week

Rewards

• 20 days annual leave
• Company Pension Scheme
• Employee Assistance Program to support your health & wellbeing
• Financial Education/Financial wellbeing advisory service
• Company Events

The Role

• Assist in the preparation, service and sales of all food and beverages for the unit
• Preparation of service counter (including placing food and beverages in appropriate containers and correct utensils are available)
• Provide the highest level of customer service in a consistent approach to anyone who uses the facility
• Work as part of the team to ensure service is delivered on time and to a consistently high standard
• Carry out all cleaning duties as per instruction from line manager or per unit cleaning rota
• Ensure kitchen and service areas are always clean and tidy and assist with waste removal
• Clear and wash dishes in the dining area as required
• Be responsible for cash handling duties under your control
• Assist, when required, with the moving and setting up of furniture for catering purposes in designated areas
• Report defective equipment/utensils/work and floor surfaces or any other Health and Safety issues

The Person

• Make customers aware of current offers and upsell additional products where possible
• Ensure all customer suggestions, comments or complaints are reported to the Line Manager
• Ensure all customers are served in a quick and efficient manner
• Ensure all clothing, including footwear and personal hygiene is of the highest standards
• Demonstrable passion for providing good customer service
• Excellent communication skills
• Workable knowledge of HACCP regulations
• Basic food hygiene certificate

The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community.