RF-2511-29 - Cook Manager

Mount Charles; Lisburn; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

28 days paid holidays (pro rata)

Company Pension Scheme

Career Development and Training

Employee Assistance Program

Uniform Provided

Company Events

Job summary

A leading facilities management company in Northern Ireland is looking for a customer-focused individual to join their team. The role involves preparing and cooking food to exceptional standards, ensuring top-level customer service, and adhering to HACCP regulations. Ideal candidates will have experience in a similar role and a positive, can-do attitude. This full-time position offers a supportive working environment with numerous employee benefits.

Qualifications

• Experience in a similar role.
• Basic reading, writing, speaking, and listening skills.
• Proficient skills in computer literacy.

Responsibilities

• Prepare and cook food to a high standard.
• Ensure service counter is ready for service.
• Provide excellent customer service consistently.
• Complete administration and record food temperatures.
• Report defective equipment to relevant departments.

Skills

Attention to detail

Customer service

Self-motivated

Ability to work independently

Job description

Mount Charles Group are one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family‑oriented business which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves:
Do the right thing, Have fun & grow together, Take pride in what you do!

Working Pattern

• 40 hours per week
• Monday to Friday 7am – 3pm
• Term time only

Rewards

• 28 days’ paid holidays (pro rata)
• Company Pension Scheme
• Career Development and Training
• Employee Assistance Program to support your health & wellbeing
• Financial Education/Financial wellbeing advisory service
• Uniform Provided
• Company Events

The Role

• To ensure all food is prepared and cooked to an exceptional standard, ensuring all HACCP regulations are adhered to (if required)
• Ensure the service counter is prepped and ready for service
• Ensure the team are providing the highest level of customer service in a consistent approach to anyone who uses the facility
• Work as part of the team to ensure the service is delivered on time and to the highest possible standard
• Completing any administration as requested which may include recording of food temperatures, updating cleaning schedules, cashing up tills and recording daily sales figures on the system.
• Complete bookwork procedures in line with company requirements; in particular the administration of purchasing, cash handling, banking and management of the weekly estimated trading account (ETA)
• Report defective equipment/ utensils/ work and floor surfaces etc. to the relevant Head Office department
• Ensure the opening and closing of all food outlets are carried out in accordance with Company procedures.

The Person

• Attention to detail in all aspects of the work.
• Experience in a Similar Role
• Leads by example and lives our values.
• Enthusiastic and passionate about our customer service and reputation.
• Self‑motivated, working independently and on own initiative.
• Flexible with a positive, can‑do attitude.

Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day‑to‑day basis. Proficient skills in computer literacy.

The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community.

Please note, the successful applicant's job offer will be subject to providing a five‑year, traceable employment history.

Due to the number of applicants Mount Charles receives, we only respond to short‑listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview.

GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE