Reward Manager

JR United Kingdom; Norwich; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A world-leading workplace management company seeks a Reward Manager to shape and drive reward strategies. In this hybrid role, you will oversee key reward processes while ensuring compliance and transparency. Ideal candidates will possess strong analytical skills and experience in developing reward policies, enabling a fair compensation structure in a supportive environment. Join ISS and contribute to making workplaces better.

Qualifications

• Proven experience in a Reward Manager or equivalent role.
• Hands-on expertise in managing salary review and bonus cycles.
• Strong analytical abilities with proficiency in data analysis.

Responsibilities

• End-to-end management of reward processes.
• Conduct internal and external salary benchmarking.
• Act as a trusted advisor on compensation practices.

Skills

Analytical abilities

Leadership capabilities

Communication skills

Organisational skills

Education

Degree in HR or related field

Tools

Excel

HRIS systems

Job description

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Job Type: Hybrid (3 days in the office, 2 days Work From Home)

Location: Weybridge (KT13 0SL) or London (E14 9SH)

Hours: 37.5 hour per week

Contract Type: Permanent

We have an exciting opportunity for a hands-on and strategic Reward Manager to join our team at ISS, a world-leading workplace and facility management company committed to improving the way people connect with the places they work and live.

Job Description

An excellent opportunity for someone ready to make their mark and drive positive change. This role will be instrumental in shaping the reward function and support the development and delivery of competitive, compliant, and aligned reward strategies.

You’ll take ownership of key reward processes including salary reviews, annual bonus cycles, and the development of reward policies and frameworks.

Working cross-functionally, you will act as a trusted advisor to the wider business, promoting fair and transparent compensation practices while helping to build a robust job architecture.

The role will also involve hands-on admin tasks such as data collation, budgeting, mail merges for employee letters, and ensuring strong audit trails.

So, if you're detail-oriented, data-savvy, and ready to lead from both a strategic and operational level, this is your chance to shape the future of reward at ISS.

Key Responsibilities

• End-to-end management of reward processes
• Handle day-to-day reward queries and data requests
• Conduct internal and external salary benchmarking
• Maintain and develop job architecture and evaluation (Mercer)
• Manage long service awards and monthly reporting
• Oversee BAU activities and identify process improvements
• Support on ad hoc projects such as Gender Pay Gap reporting

About You

• Proven experience in a Reward Manager or equivalent role, with a solid track record of designing and delivering reward strategies.
• Hands-on expertise in managing end-to-end salary review and bonus cycles.
• Skilled in developing and implementing reward-related policies, frameworks, and procedures.
• Strong analytical abilities, with advanced proficiency in data analysis and reporting tools such as Excel and HRIS systems.
• Solid understanding of job architecture principles and market best practices.
• Thorough knowledge of compensation and benefits legislation and regulatory compliance.
• Excellent communication and presentation skills, with the ability to influence and engage stakeholders at all levels.
• Demonstrated strength in governance and process management.
• Self-motivated, with the ability to work independently as well as collaboratively in a team environment.
• Highly organised and detail-oriented, ensuring accuracy in all aspects of work.
• Proven leadership capabilities, with experience in managing or guiding teams.
• A strategic mindset with excellent problem-solving skills and the ability to align reward practices with business objectives.

The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

If you have any further queries regarding this role, please contact the Resourcing Team by emailing [emailprotected]