Employee Benefits Consultant - Group Risk

Via Benefits by WTW; Knutsford; Remote; GBP 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated Employee Benefits Consultant to join their team. This role presents an exciting opportunity to manage employee risk benefit policies, primarily through remote communication. As part of a dynamic client management team, you will be responsible for maintaining client relationships, conducting regular check-ins, and identifying growth opportunities. The ideal candidate will bring a strong background in account management within the risk insurance sector, showcasing excellent interpersonal, analytical, and organizational skills. This position offers a pathway to further career advancement within a supportive and diverse environment.

Qualifications

• Proven success in account management within the risk insurance industry.
• Strong analytical, communication, and organizational skills are essential.

Responsibilities

• Manage existing client portfolios and handle new business inquiries.
• Conduct regular calls to secure contract renewals and generate sales leads.
• Ensure compliance with regulatory requirements and maintain client relationships.

Skills

Interpersonal Skills

Analytical Skills

Communication Skills

Organizational Skills

Sales Skills

Negotiation Skills

Customer Focus

Tools

Microsoft Dynamics CRM

Job description

Employee Benefits Consultant - Group Risk

Join to apply for the Employee Benefits Consultant - Group Risk role at Via Benefits by WTW.

This is an exciting opportunity for a competent account manager to join an existing team. The Enterprise team deals with prospects and clients, managing their employee risk benefit policies via telephone, with most clients having smaller policies or requiring remote communication without face-to-face meetings.

For the aspirational candidate, this role offers a springboard to a broad career path within WTW.

The Role

The client management team handles prospects and existing clients, managing their employee risk benefit policies through telephone, Microsoft Teams, and occasional face-to-face meetings. The account manager's responsibilities include maintaining an existing client portfolio, handling new business inquiries, actively seeking growth opportunities, and maximizing product sales to meet annual business targets.

Responsibilities

• Conduct monthly pre-renewal, renewal, and mid-term calls with clients to secure contract renewals.
• Issue market reviews for contracts undergoing rate adjustments, providing tailored recommendations based on client needs and regulatory compliance.
• Identify and maintain contact with key decision-makers within each client organization.
• Ensure compliance with regulatory requirements such as FCA, FOS, DPA, TCF, and complaints procedures.
• Generate sales leads proactively.
• Assess and recommend suitable products and services to meet client requirements while maintaining high service standards.
• Gather data during client interactions to identify opportunities for business development and contract expansion.
• Establish and nurture relationships with insurers and service providers.
• Stay informed about market developments and legislative changes affecting the industry.
• Accurately enter data into the Microsoft Dynamics CRM system.

Qualifications and Requirements

• Proven success in a similar role, with knowledge of the risk insurance industry preferred.
• Flexible, adaptable, with excellent interpersonal skills.
• Self-motivated, able to work independently and under pressure.
• Strong analytical, communication, and organizational skills.
• Target-driven with a track record of achievement.
• Technically proficient with IT software and systems.
• Trustworthy with confidential information.
• Customer-focused with sales and negotiation skills.
• High literacy, numeracy, and attention to detail.
• Ability to make decisions and adapt to changing situations.
• Team-oriented with good commercial awareness.

Additional Information

We are an equal opportunity employer committed to diversity and inclusion. We provide accommodations for applicants throughout the application process. For assistance, please contact [e-mail].

Job Details

• Seniority Level: Mid-Senior level
• Employment Type: Full-time
• Job Function: Human Resources
• Industry: Insurance