Reward Delivery Manager 12-month FTC

Oakleaf Partnership; Glasgow; Hybrid; GBP 39,000 - 47,000; Full time

Job summary

An established industry player is seeking a Reward Delivery Team Leader to inspire and lead a team of experts in Glasgow. This pivotal role involves ensuring the smooth delivery of Reward services while meeting business and regulatory standards. You will drive operational excellence and foster a culture of continuous improvement, making a significant impact in a dynamic environment. If you have a passion for people leadership and a knack for delivering high-quality HR services, this opportunity offers a chance to shape the future of the organization while enhancing the colleague and candidate experience.

Qualifications

• Proven experience in people leadership, ideally in a Reward Delivery function.
• Expertise in delivering high-quality HR or reward-related services.

Responsibilities

• Lead and develop a high-performing team ensuring excellent service delivery.
• Build strong relationships with stakeholders and oversee candidate preboarding.

Skills

People Leadership

Communication Skills

Planning and Prioritisation

Data Analysis

Problem-Solving

Job description

Job Title: Reward Delivery Team Leader
Location: Glasgow, parking onsite
Contract Type: 12-month FTC
Salary: up to £47,000 + benefits

3x days a week in the office.

About the Role

Are you passionate about leading teams and delivering exceptional service? Do you thrive in a dynamic, fast-paced environment where you can make a real impact? We’re looking for a Reward Delivery Team Leader to lead and inspire a team of five subject matter experts, ensuring that both business and regulatory requirements are met while creating an outstanding colleague and candidate experience.

As a key member of the People team, you’ll be responsible for the smooth delivery of Reward services. From driving operational excellence to influencing strategic outcomes, you’ll be the go-to expert, building strong relationships, leading continuous improvement, and supporting the business’ ambitious goals.

Key Responsibilities

• Lead, develop, and retain a high-performing team that delivers excellent service and outcomes.
• Ensure appropriate capacity, capability, and knowledge across the team to meet service standards.
• Take full accountability for team performance, meeting key milestones, KPIs, and quality targets.
• Build and maintain strong relationships with internal stakeholders and external partners.
• Create a positive and supportive culture with a focus on accountability, openness, and continuous improvement.
• Oversee the candidate preboarding experience, ensuring it is smooth, efficient, and engaging.
• Manage data integrity and legislative compliance, supporting inspections and audits as required.
• Identify and implement opportunities for process improvement and system automation.
• Use data and trends to prioritise activities and shape future plans and initiatives.

What You’ll Bring

• Proven experience in people leadership, ideally in a Reward Delivery or similar function.
• Demonstrable expertise in delivering high-quality HR or reward-related services.
• Excellent communication and influencing skills, with the ability to work across all levels of the business.
• Strong planning and prioritisation skills with a solutions-focused mindset.
• Comfortable working in a fast-paced, evolving environment with changing priorities.
• Resilient and self-motivated, with a passion for driving performance and achieving results.
• Experience using data to inform decisions and drive service improvements.