Revenues Officer

Bridgend County Borough Council; Bridgend; Hybrid; GBP 26,000 - 34,000; Full time

Job summary

Bridgend County Borough Council is looking for a proactive Revenues Officer to join the Online Services & Business Rates team. You will manage business rates administration and contribute to Council Tax online service improvements.

This full-time, hybrid role requires accuracy, good organisational and IT skills, with Welsh language greeting ability and compliance with DBS/BPSS checks. You will work under the Chief Executives directorate, ensuring efficient processes and high-quality customer

Qualifications

• Undertake all aspects of Business Rates administration and recovery work.
• Monitor and improve the online services available for Council Tax.
• Investigate the most effective and efficient way to use the current online system.
• Demonstrate accuracy, good organisational skills and attention to detail.
• You will have good communication skills with the ability to work on your own initiative and have good IT skills.

Responsibilities

• Protecting children, young people or adults at risk is a core responsibility of all council employees.
• The council’s Hybrid Working Policy applies to this post.
• The ability to greet customers through the medium of Welsh is a requirement for this post.

Job description

Revenues Officer - Online Services & Business Rates (Internal only)

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

Job details

Contractual hours 37

Basis Full time

Job category/type Finance and Compliance

Date posted 24/09/2026

Job reference 19174

37 hours per week

We are looking to recruit a conscientious and enthusiastic individual to join our Revenues Team within the Chief Executives directorate. An opportunity has arisen for a highly motivated and organised individual, to be part of the Revenues Team, who is committed to maximising the collection of Council Tax and Business Rates whilst continually improving the efficiency and effectiveness of the service provided to our customers.

Your key duties will be to undertake all aspects of Business Rates administration and recovery work and to monitor and improve the online services available for Council Tax including being involved in any online system upgrades. The role will also include investigating the most effective and efficient way to use the current online system to provide the best service for customers and staff. The work requires a high level of commitment and enthusiasm with accuracy, good organisational skills and attention to detail. You will have good communication skills with the ability to work on your own initiative and have good IT skills.

Protecting children, young people or adults at risk is a core responsibility of all council employees.

A Basic criminal records check by the Disclosure & Barring Service (DBS) together with a Baseline Personnel Security Standard (BPSS) check is a requirement for this post

The council’s Hybrid Working Policy applies to this post. This provides a framework for establishing how you will undertake working hours between your home and the office.

The ability to greet customers through the medium of Welsh is a requirement for this post.