Revenues Assistant: Council Tax & Data Support (On-Site)

Civic Recruitment Limited; Shotton; On-site; GBP 17,000 - 23,000; Full time

Benefits offered by this job

Bi-weekly pay

On-site role

Local authority experience

Job summary

Civic Recruitment Limited is seeking a diligent Revenues Assistant to support Council Tax and Business Rates administration on a 1 month contract. You will handle transactions, DD processing, and data management while delivering customer service onsite.

The role requires accuracy, IT proficiency, and knowledge of data protection in a busy Revenues environment. Strong teamwork and independence are valued in this frontline position.

Qualifications

• GCSE English/Welsh and Maths at Grade A-C or equivalent.
• Experience in a busy office or administrative setting.
• Proficient IT skills and familiarity with computerized systems.
• Strong understanding of data protection and confidentiality requirements.
• Experience with databases and Microsoft Office applications.
• Attention to detail and accuracy.

Responsibilities

• Process Council Tax and Business Rates transactions accurately.
• Set up, modify, cancel, and manage Direct Debit instructions per BACS standards.
• Handle unpaid Direct Debits and resolve payment issues.
• Monitor and allocate payments to appropriate accounting periods.
• Prepare amendments to Council Tax and Business Rates accounts.
• Convert incoming mail into electronic records using the document management system.
• Respond to customer inquiries via phone, email, and written communication.
• Produce management reports and assist with system upgrades and testing.

Skills

Organizational skills

Problem-solving

IT literacy

Attention to detail

Communication skills

Teamwork and collaboration

Education

NVQ Level 2 in Business Administration

GCSE English/Welsh and Maths A-C

Tools

Microsoft Office

Document management system

Databases / reporting tools

Job description

Civic Recruitment Limited is seeking a diligent Revenues Assistant to support Council Tax and Business Rates administration on a 1 month contract. You will handle transactions, DD processing, and data management while delivering customer service onsite.

The role requires accuracy, IT proficiency, and knowledge of data protection in a busy Revenues environment. Strong teamwork and independence are valued in this frontline position.