Revenues Assistant

Brentwood Borough Council; Clitheroe; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Flexible/favourable working hours (fle

Generous leave entitlement

Occupational pension scheme

Training and development opportunities

Discounts at major retailers

Cycle to work scheme

Job summary

Brentwood Borough Council in England is seeking a detail‑oriented colleague to issue council tax bills, process discounts and exemptions, and handle customers' enquiries. You will work within the Revenues service and help maintain accurate digital and paper records.

The successful candidate will communicate clearly with taxpayers and colleagues, deal with the public, and adapt to a changing environment and new technology, with benefits including flexitime, generous leave and an occupational

Qualifications

• Experience creating and maintaining digital and paper records.
• Confident user of Microsoft 365 or similar software.
• Clear communication with taxpayers and colleagues, verbally and in writing.
• Experience dealing with the public in a customer-facing role.
• Ability to work accurately and methodically in a changing environment.

Responsibilities

• Issue council tax bills and process discounts and exemptions.
• Deal with customers' enquiries and reminders/summonses as needed.
• Attend court with the Recovery Officer and support related activities.
• Maintain accurate digital and paper records within Revenues.

Skills

Record keeping

Public communication

Microsoft 365

Attention to detail

Adaptability

Tools

Microsoft 365

Job description

You will be responsible for issuing council tax bills, processing applications for discounts and exemptions, and dealing with customers' enquiries. You will attend court with the Recovery Officer and deal with enquiries relating to reminders and summonses.

The Successful Candidate Will Have Experience Of Creating And Maintaining Digital And Paper Records And Will Be a Confident User Of Microsoft 365 Or Similar. We Are Looking For Someone

• With the ability to communicate clearly with taxpayers and colleagues; this must be both orally and in writing;
• Who has previous experience of dealing with the public;
• With the capability to work accurately and methodically;
• Who will rise to the challenge of a changing environment and new technology

Knowledge of council tax legislation and previous experience of working in local authority revenues would be an advantage, although not essential.

Join us to receive a host of benefits such as

• flexible/favourable working hours (flexitime scheme in operation)
• generous leave entitlement
• occupational pension scheme
• training and development opportunities
• discounts at major retailers
• a cycle to work scheme

Closing date: Monday 31st August 2026