Revenue Operations Manager

Yoti; London; On-site; GBP 45,000 - 70,000; Full time

Job summary

Yoti is looking for a Sales Effectiveness Specialist to enhance sales processes and reporting. The role requires a Certified Salesforce.com administrator adept in sales technology and processes with strong analytical and communication skills. Joining Yoti offers performance-based bonuses, share options, and a commitment to diversity and equal opportunities.

Benefits

Performance-based discretionary annual bonus

Share options

Private medical insurance

Life insurance

Pension scheme

Cycle-to-work scheme

Electric car scheme

Five fully paid Selfie Days

Team and company social activities

Qualifications

• Certified Salesforce.com administrator with experience.
• Strong understanding of sales and marketing technology landscape.
• Experience with enterprise sales processes is essential.

Responsibilities

• Own forecasting, reporting, and analytics for sales.
• Collaborate on sales methodologies and processes.
• Manage all sales technology including workflows and reporting.

Skills

Salesforce administration

Analytical skills

Communication

Organization

Problem-solving

Time management

Tools

Excel

GSuite

Job description

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Born in 2014, Yoti is a digital identity and biometric technology company that makes it safer for people to prove who they are. The Yoti app was designed with privacy at its core, giving people a secure way to prove their identity and share third-party credentials with organisations and other people.

Today, we have over ten million app downloads around the world. We’ve expanded our offering to a suite of business solutions that span identity verification, age verification and estimation, e-signing, AI anti-spoofing technologies, and we continue to develop innovative offerings.

From day one, we’ve been working to fix an outdated identity system. This is not a journey we make alone but with policy advisors, think tanks, researchers, academics, humanitarian bodies, our users, and everyday people. We are committed to solving identity problems through grassroots research and social purpose initiatives.

Purpose of the Role: To be the source of truth for sales effectiveness, pipeline reporting, and forecasting. You will work closely with sales, marketing, finance, and product leadership to ensure optimal use of technology and processes associated with revenue generation.

Working in the heart of the sales organization, in this newly created role, you will develop measurable processes and resources to increase the efficiency and effectiveness of the go-to-market teams. Yoti has a range of go-to-market motions that differ by vertical and territory, so our sales processes, teams, and tools vary accordingly.

Principal Responsibilities: (main aspects of the role)

• Play a key role in quarterly, annual, and long-term financial planning and performance evaluation by owning forecasting, reporting, and analytics
• Own the development and evolution of Sales Metrics, KPIs & OKRs for individuals and teams
• Partner with finance and billing teams to enable efficient billing and revenue cycles
• Manage all sales technology (e.g., CRM, Prospecting, Outreach tools), including workflows, execution, and reporting
• Collaborate with sales leadership to define and implement optimal sales methodologies and processes across the customer lifecycle
• Support the efficient allocation of sales territories
• Ensure all sales team members understand their responsibilities regarding processes and procedures
• Analyze data to identify trends and recommend process improvements
• Maintain various data sources and tools used to define sales strategies

Knowledge, Skills, Qualifications, and Experience:

• Certified Salesforce.com administrator with experience
• Experience leading workflows and integrating third-party applications
• Experience with enterprise sales processes involving lead generation (both inbound and outbound)
• Experience with Product-Led Growth (PLG) strategies is a plus
• Strong understanding of the sales and marketing technology landscape
• Knowledge of at least one enterprise sales methodology (e.g., WbD, SPIN, Challenger, MEDDIC)
• Strong numeracy and analytical skills
• Excellent communication and organizational skills
• Proficient in IT tools including Excel and GSuite
• Creative, innovative, and problem-solving mindset
• Commercial awareness
• Effective time management skills

Interview Process

Stage 1 - Screening call

Stage 2 - 30-minute first interview

Stage 3 - In-person final interview

What’s in it for you?

• Performance-based discretionary annual bonus
• Share options and internal share market
• Private medical insurance
• Life insurance
• Pension scheme
• Cycle-to-work scheme
• Electric car scheme
• Five fully paid Selfie Days for personal development, volunteering, or charity events
• Team and company social activities

This is a great opportunity to join a company leading in innovative and responsible identity verification. We seek adaptable, brand champions who embrace our values and collaborative approach to problem-solving.

We believe in equal opportunities

We value diversity and welcome applications from all backgrounds, perspectives, and experiences.

If your application is successful, pre-employment checks will include:

• Fraud prevention database checks
• Identity verification, address match, PEPs, sanctions, bank validation, and fraud checks
• Records of criminal offenses related to fraud or other crimes will be kept and shared with law enforcement agencies as appropriate
• For details on databases used, contact [emailprotected]

Talent Pool

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