Operations Manager

Service Care Solutions; London; Remote; GBP 52,000 - 60,000; Full time

Job summary

A fantastic opportunity to join a leading organization as an Operations Manager, overseeing high-performing care services across the UK. You will ensure operational excellence, compliance, and strategic development while supporting a dedicated team. The role offers flexibility, career development, and meaningful impact in social care.

Benefits

24/7 Employee Assistance Programme

Free online GP and health cash plan

Wagestream (early/flexible pay)

Cycle to Work scheme

Discounted gym memberships

Access to wellness resources

Life Assurance

Cancer Cover

Qualifications

• Proven experience in multi-site operational leadership.
• Strong background in regulated social care or healthcare.
• In-depth understanding of CQC or CIW compliance frameworks.

Responsibilities

• Drive services to achieve and maintain CQC/CIW ratings of Good or Outstanding.
• Directly manage and mentor a group of Registered Managers.
• Support budget management and cost reduction initiatives.

Skills

People Management

Operational Leadership

Regulatory Compliance

Financial Management

Education

Degree-qualified or equivalent experience

Job description

A fantastic opportunity has arisen for an experiencedOperations Managerto lead and support a group of high-performing care services across a designated region.Reporting to the Regional Director, you’ll play a key role in driving service excellence, operational performance, regulatory compliance, and strategic development. You’ll lead a portfolio of services that support children and adults with complex needs—making a meaningful impact in people’s lives every day.

This is a home-based role with regular travel across the region and the flexibility to work from a London base if preferred.

? Location: Home-based/London-based with travel required
? Type: Permanent
? Salary: £52,000 per annum + £3,000 car allowance

The organisation is dedicated to delivering high-quality care and education services that transform lives. Operating across the UK, it supports children and adults with complex needs, helping them thrive in environments that are safe, inclusive, and aspirational.
Widely recognised for its strong people-first culture, the organisation has earned national praise as an inspiring and supportive employer - committed to building compassionate, high-performing teams that make a real difference every day.

Key Responsibilities
? Quality & Governance

Drive services to achieve and maintain CQC/CIW ratings of Good or Outstanding
Oversee internal audits, service visits, and improvement plans
Effectively manage complaints, safeguarding, and regulatory issues
Champion best practice in care, training, and compliance? Financial & Commercial

Deliver on key performance indicators including staffing, occupancy, and EBITDA
Support budget management and cost reduction initiatives
Collaborate with stakeholders to grow and sustain services? Leadership & People Management

Directly manage and mentor a group of Registered Managers
Promote development, wellbeing, and succession planning
Foster a strong, values-driven leadership culture? Strategic Engagement

Contribute to regional strategy and service development
Build strong relationships with commissioners and partners
Represent the organisation in external forums and meetingsThe Person
Proven experience in multi-site operational leadership
Strong background in regulated social care or healthcare
Excellent people and performance management skills
In-depth understanding of CQC or CIW compliance frameworks
Degree-qualified or equivalent experience
Willingness to travel and stay away from home as required

Perks & Benefits

24/7 Employee Assistance Programme
Free online GP and health cash plan
Wagestream (early/flexible pay) and financial wellbeing tools
Cycle to Work scheme & discounted gym memberships
Access to wellness resources and National Trust activities
Life Assurance & Cancer Cover
Why Apply?
Join a nationally recognised organisation that puts people at the heart of everything they do. You’ll be part of a passionate leadership team committed to innovation, inclusion, and positive outcomes.

This role offers genuine career development and the chance to help shape the future of social care

Job Info

Job Title:

Operations Manager

Company:

Service Care Solutions

Location:

Posted:

Closes:

Jul 20th 2025

Sector:

Social Care

Contract:

Permanent

Hours:

Full Time

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