Revenue Operations Manager

zeroheight; Greater London; Remote; GBP 90,000 - 100,000; Full time

Job summary

An innovative company is seeking a Revenue Operations Manager to lead and shape their RevOps function. This fully remote role offers the chance to establish sales processes, manage a diverse tech stack, and drive efficiency across teams. You will collaborate with sales, marketing, and customer success to maximize revenue growth. This role is ideal for someone with a strong background in SaaS and a passion for leveraging data to inform decision-making. Join a dynamic team committed to transforming product development and user experiences, and make a significant impact on the company's growth trajectory.

Qualifications

• 5+ years in Data/Revenue/Sales Operations roles.
• Experience in SaaS, preferably in early-stage environments.
• Strong analytical and problem-solving skills.

Responsibilities

• Own all revenue operations and establish sales processes.
• Design dashboards and reports to inform stakeholders.
• Optimize workflows and tools to boost productivity.

Skills

Data/Revenue/Sales Operations

HubSpot

Analytical Skills

Problem-Solving

Project Management

Stakeholder Management

Tools

HubSpot

Planhat

Gong

Apollo

Insycle

Hex

Job description

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£90k - £100k + equity | Location - United Kingdom, fully remote

Who we are

We’re a fully remote team of 50+ people building the market-leading design system platform. We are “remote-first” with no requirement for regular visits to our London co-working space. More details on what remote-first looks like can be found on our website.

zeroheight enables companies to document, maintain, and scale their design systems—all in one central hub. Our mission is to help every product team in the world ship exceptional user experiences 10x faster. We have grown to over 1600+ customers, including multiple Fortune 100 companies, and are backed by top investors like Tribe Capital, Y Combinator, and Adobe.

Role overview

This role reports directly to our Head of Sales. Our revenue org includes Sales, Customer Success, Marketing, Operations, and Data teams, with dedicated support for CS and Marketing Ops. We are looking to elevate our RevOps function from its early stages, offering you the opportunity to shape and scale it significantly, impacting our growth trajectory.

Who you are

You are an experienced Revenue Operations Manager, adept at aligning sales, marketing, and customer success operations to maximize revenue growth and efficiency. You enjoy building and owning a RevOps function, with experience in both established and startup environments.

What you’ll do

As Revenue Operations Manager, you will own all revenue operations and be responsible for:

Sales and Customer Success Operations

• Establish and maintain sales processes and workflows for lead management, pipeline progression, and deal closure.
• Support and partner with CS Ops to analyze customer data, identify trends, and improve processes for Customer Success and Account Managers.

Reporting, Data Integrity, and Insights

• Design dashboards and reports to inform stakeholders and team members.
• Monitor KPIs and produce reports for OKRs, QBRs, and board meetings.
• Maintain data integrity within our revenue tools.
• Collaborate with cross-functional teams to ensure data consistency and contribute to planning and modeling.

Technology and Tool Management

• Manage and support our revenue tech stack, including HubSpot, Planhat, Gong, and others.
• Research, implement, and optimize new tools to support revenue operations.
• Ensure systems are integrated and functioning properly, working with teams managing key tools.

Process Improvement and Innovation

• Optimize workflows and tools to boost productivity and performance.
• Stay updated on revenue operations trends and best practices, especially AI and tooling.
• Continuously seek improvements to enhance efficiency.

Knowledge Management and Enablement

• Document procedures, guidelines, and best practices for onboarding and knowledge sharing.

Skills and experience

• 5+ years in Data/Revenue/Sales Operations roles.
• Experience in SaaS, preferably in early-stage environments.
• Deep understanding of HubSpot.
• Strong analytical, problem-solving, and project management skills.
• Excellent communication and stakeholder management abilities.
• Collaborative mindset with strategic business acumen.

Bonus skills

Experience with tools like Amplemarket, Gong, data enrichment tools (e.g., Apollo, Insycle), Hex, or outbound prospecting tools is a plus.

Benefits

Learn more about our team and perks on our website.

More about zeroheight

We’re building the world’s UX infrastructure to enable faster, more systematic design and development of user experiences. Our product is trusted by leading companies and backed by top investors. We aim to lead in DesignOps and transform product development.

Application process

Apply with a cover message highlighting your fit for the role, including specific examples. If shortlisted, you'll have interviews with our team, a presentation of your RevOps approach, and a final chat with our founders. We value efficiency and inclusivity, embracing diversity and individuality.