Revenue Operations Lead - Hybrid & AI-Driven Growth

Chegg Busuu; England; Hybrid; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Free breakfast and snacks at office

2 free lunches per week

Private Health Insurance

Flexible working hours; hybrid/remote

Team social events

Job summary

Busuu is seeking a Revenue Operations Manager to unify Marketing, Sales and Customer Success under one coherent framework. You will own end-to-end revenue processes and ensure seamless handoffs, onboarding and renewal across teams.

You will manage HubSpot and Salesforce workflows, drive data quality, and build scalable reporting. A hands-on mindset with strong communication and documentation skills is essential.

Qualifications

• 3-5 years' experience in Revenue Operations, Sales Ops, GTM Ops or similar in SaaS/EdTech/tech.
• Strong understanding of how Marketing, Sales and Customer Success work together (acquisition, conversion, retention, expansion).
• Experience with HubSpot and/or Salesforce, including workflows, configurations and data flows.
• Ability to translate business needs into clear operational requirements.
• Excellent communication and stakeholder management, with ability to influence without formal authority.
• Experience with dashboards and reporting, validating data and guiding decision making.
• Ability to create practical documentation and drive adoption of new processes and systems.

Responsibilities

• Improve the customer lifecycle across Marketing, Sales and Customer Success, including handoffs and onboarding.
• Lead governance of marketing systems, including HubSpot setup and data quality standards.
• Coordinate reporting and revenue processes with Finance and Decision Intelligence.
• Build scalable operating models, SOPs and playbooks; train teams and apply AI where useful.

Skills

Cross-functional collaboration

Stakeholder management

Communication

Dashboards & reporting

Documentation & SOPs

Tools

HubSpot

Salesforce

Job description

Busuu is seeking a Revenue Operations Manager to unify Marketing, Sales and Customer Success under one coherent framework. You will own end-to-end revenue processes and ensure seamless handoffs, onboarding and renewal across teams.

You will manage HubSpot and Salesforce workflows, drive data quality, and build scalable reporting. A hands-on mindset with strong communication and documentation skills is essential.