Revenue Operations Lead – Forecasting & Growth

Topdesk-7; Greater London; On-site; GBP 65,000 - 84,000; Full time

Job summary

TOPdesk is seeking a Revenue Operations lead to serve as the operational right hand to commercial leaders. You will own the forecast cadence, manage pipeline data quality, and partner with regional leaders to hit targets.

The role requires hands-on leadership and a rigorous process mindset to support accurate planning and informed decisions. You will lead 3-4 direct reports, own forecast inputs for annual planning, and drive KPI definitions, enrichment, and CRM hygiene across the EMEA region.

Qualifications

• 3-6 years in Revenue Operations, Sales Operations, GTM Strategy, FP&A.
• Experience owning a forecast trusted by leadership and improving its accuracy.
• Experience working closely with FP&A.
• B2B SaaS or recurring-revenue background with subscription metrics (ARR, NRR, GRR, CAC payback).
• Strong Salesforce reporting skills and advanced Excel modelling.

Responsibilities

• Forecasting and pipeline operations: build and maintain forecast models and dashboards; monitor accuracy and health metrics.
• Lead quality operations: manage enrichment stack, data quality, GDPR compliance across EMEA.
• Reporting and dashboards: own recurring cadence (QBRs, weekly updates) and KPI definitions.

Skills

Forecasting

Pipeline management

Data analysis

CRM hygiene

Salesforce reporting

Tools

Salesforce

Excel modelling

ZoomInfo

Clay

Job description

TOPdesk is seeking a Revenue Operations lead to serve as the operational right hand to commercial leaders. You will own the forecast cadence, manage pipeline data quality, and partner with regional leaders to hit targets.

The role requires hands-on leadership and a rigorous process mindset to support accurate planning and informed decisions. You will lead 3-4 direct reports, own forecast inputs for annual planning, and drive KPI definitions, enrichment, and CRM hygiene across the EMEA region.