RevOps Lead – Forecasting, Pipeline & Analytics

Topdesk-7; Manchester; On-site; GBP 55,000 - 74,000; Full time

Job summary

TOPdesk is seeking an experienced RevOps leader to serve as the operational right hand to commercial leaders in our UK-based team. You will own forecast cadence, manage a 3–4 person team, and align with sales, marketing, and CS to drive clean pipeline data and strategic planning.

You will build and maintain forecasting models, surface risks, and partner with Finance and HR on quota setting and capacity planning.

Qualifications

• 3-6 years in Revenue Operations, Sales Operations, GTM Strategy, FP&A.
• Previous roles owning a forecast that leadership trusts and improving its accuracy.
• Experience working closely with FP&A.
• B2B SaaS or recurring-revenue background; deep fluency in subscription metrics (ARR, NRR, GRR, pipeline coverage, win rates, CAC payback).
• Strong Salesforce reporting skills and advanced Excel modelling.
• Hands-on leader who enjoys working in the numbers alongside the team.

Responsibilities

• Run the weekly, monthly, and quarterly forecast process: facilitate calls with sales leadership, consolidate inputs, and present conclusions, not just data.
• Surface pipeline risk proactively with a point of view on what to do about it, not just a report that something is off.
• Be the primary RevOps contact for regional and segment sales leaders; show up in their forecast calls, understand their targets, and remove operational friction before it becomes a problem.
• Own the inputs the VP needs for annual planning, budget conversations, and leadership reviews; partner with Finance and HR on quota-setting, capacity planning, ramp structures, and SPIFs.
• Lead quality standards: funnel metrics definitions, thresholds, disqualification criteria, and enrichment stack decisions.

Skills

Forecasting

CRM data quality

Executive communication

Excel modelling

Sales ops leadership

Tools

Salesforce

Excel

Job description

TOPdesk is seeking an experienced RevOps leader to serve as the operational right hand to commercial leaders in our UK-based team. You will own forecast cadence, manage a 3–4 person team, and align with sales, marketing, and CS to drive clean pipeline data and strategic planning.

You will build and maintain forecasting models, surface risks, and partner with Finance and HR on quota setting and capacity planning.