Revenue Assurance Lead – Billing & Controls (Hybrid)

Severn Trent Water; Coventry; Hybrid; GBP 45,000 - 65,000; Full time

Benefits offered by this job

31 days holiday + bank holidays

Annual bonus scheme

Leading pension scheme

Private medical cover

Electric vehicle scheme

Two volunteering days per year

Job summary

Severn Trent Water is looking for a Revenue and Billing Assurance Continuous Improvement Lead to enhance customer billing experiences and safeguard revenue. You'll lead a team focused on ensuring billing processes are complete and accurate, while implementing changes to optimize operations.

The ideal candidate will possess experience in revenue assurance or financial control, demonstrating analytical capabilities and excellent communication skills. The role also offers numerous benefits including a robust pension scheme and flexibility in work arrangements.

Qualifications

• Experience in revenue assurance, billing, financial control or process improvement in a regulated environment.
• Strong analytical skills to uncover issues and build solutions.
• Knowledge of billing accuracy and revenue recovery.
• Excellent communication skills with senior stakeholders.

Responsibilities

• Define and drive revenue assurance approach to ensure billing accuracy.
• Implement controls to minimize revenue leakage and errors.
• Collaborate on billing accuracy and revenue recovery.
• Review trends and influence senior leaders.

Job description

Severn Trent Water is looking for a Revenue and Billing Assurance Continuous Improvement Lead to enhance customer billing experiences and safeguard revenue. You'll lead a team focused on ensuring billing processes are complete and accurate, while implementing changes to optimize operations.

The ideal candidate will possess experience in revenue assurance or financial control, demonstrating analytical capabilities and excellent communication skills. The role also offers numerous benefits including a robust pension scheme and flexibility in work arrangements.