Data-Driven Billing & Revenue Assurance Lead

Portsmouth Water; Havant; Presencial; GBP 36.000 - 44.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

25 days annual leave

Pension up to 15%

Performance bonus up to 6%

Maternity/Paternity/Adoption leave

Social events

Life assurance 4x salary

Wellbeing support

PW Perks

Descripción de la vacante

Portsmouth Water is seeking a Billing and Revenue Assurance Lead to shape the future of our billing operations. You will own assurance, performance metrics and governance across the billing lifecycle, ensuring accurate bills and robust controls while partnering with Finance, Customer Services and Product teams.

You’ll support smart meter rollout, improve data quality, and cultivate insights from billing performance to drive improvements and a great customer experience.

Formación

• Proven experience in billing, revenue assurance, or financial controls.
• Strong understanding of billing systems, Kraken experience is desirable.
• Good understanding of tariff structures, billing agreements, consumption data, and revenue controls.
• Analytical mindset with experience creating KPIs and dashboards.
• Excellent stakeholder management and communication skills.
• Experience managing data quality and operational controls.

Responsabilidades

• Own billing assurance and performance with controls, KPIs and governance for timely, accurate billing and tariff application.
• Monitor billing health across portfolio; identify and resolve late bills, aged unbilled accounts, gaps and risk.
• Drive billing accuracy and data quality; ensure meter readings, data validation and tariff changes are robust.
• Provide billing assurance support for smart meter rollout activities and adapt processes to data flows.
• Develop and enhance management information, reporting and insights from billing data.
• Collaborate with Finance, Customer Services, Product, Wholesale and partners to maintain end-to-end billing integrity.
• Act as contact for billing audits and regulatory reviews, including non-household billing controls.

Conocimientos

Billing and revenue assurance

Billing systems

Tariff structures

Data quality & KPIs

Stakeholder management

Operational controls

Kraken experience

Herramientas

Kraken

Descripción del empleo

Portsmouth Water is seeking a Billing and Revenue Assurance Lead to shape the future of our billing operations. You will own assurance, performance metrics and governance across the billing lifecycle, ensuring accurate bills and robust controls while partnering with Finance, Customer Services and Product teams.

You’ll support smart meter rollout, improve data quality, and cultivate insights from billing performance to drive improvements and a great customer experience.