Senior Billing & Revenue Assurance Lead

Portsmouth Water; Langstone; Presencial; GBP 60.000 - 85.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

25 days annual leave

Generous pension scheme

Non-contractual bonus up to 6%

Life assurance 4x salary

Wellbeing support

Descripción de la vacante

Portsmouth Water is seeking a Billing and Revenue Assurance Lead to shape the future of our billing operations. You’ll join the Debt Management team to ensure accurate, timely bills and provide insight, controls and governance for a modern data-driven environment.

You will collaborate across Finance, Customer Services and Product to maintain end-to-end billing integrity, drive improvements, and support smart meter initiatives, with a focus on customer experience and regulatory compliance.

Formación

• Proven experience in billing, revenue assurance, or financial controls.
• Strong understanding of billing systems; Kraken experience is desirable.
• Knowledge of tariff structures, billing agreements, and consumption data.
• Analytical mindset with KPI and dashboard development.
• Excellent stakeholder management and communication skills.
• Experience ensuring data quality and operational controls.

Responsabilidades

• Own billing assurance, KPIs, governance to ensure timely, accurate billing.
• Monitor billing health; resolve late bills and revenue assurance risks.
• Improve data quality around meter readings, tariff changes, and reporting.
• Support smart meter rollout activities and adapt processes to data flows.
• Develop management information and insights from billing data.
• Work with Finance, Customer Services, Product, Wholesale, partners to maintain end-to-end billing integrity.
• Serve as contact for audits and regulatory reviews.

Conocimientos

Billing and revenue assurance

Billing systems

Tariff structures

Data quality and controls

Analytical dashboards

Stakeholder management

Herramientas

Kraken

Descripción del empleo

Portsmouth Water is seeking a Billing and Revenue Assurance Lead to shape the future of our billing operations. You’ll join the Debt Management team to ensure accurate, timely bills and provide insight, controls and governance for a modern data-driven environment.

You will collaborate across Finance, Customer Services and Product to maintain end-to-end billing integrity, drive improvements, and support smart meter initiatives, with a focus on customer experience and regulatory compliance.