Retailer Payment Administrator

BYD Europe; Uxbridge Moor; Sur place; GBP 22 000 - 30 000; Plein temps

Avantages offerts par ce poste

Pension plan

25 holidays (+5 extra)

Commuting allowance

Teambuilding events

Zero emissions transition opportunity

Résumé du poste

BYD Europe is seeking a Retailer Payment Administrator to support dealer payment processes and maintain accurate transaction records across multiple automotive business areas. You will act as a primary contact for dealerships, handling queries and ensuring timely, compliant processing.

This role offers exposure to a growing European transition toward zero-emission mobility, with opportunities to improve administrative workflows and collaborate with finance and sales teams.

Responsabilités

• Support the coordination of dealer payment processes across multiple automotive business areas, ensuring accuracy, timeliness, and adherence to company procedures.
• Act as a point of contact for dealerships and retail partners, handling payment-related queries and resolving routine issues, escalating more complex cases as needed.
• Build and maintain effective working relationships with dealers, delivering a consistent and professional standard of service.
• Liaise with internal departments, including finance and sales, to assist with payment processing, including the processing of invoices, and help resolve discrepancies.
• Maintain and update dealer transaction records, ensuring data accuracy and compliance with company policies and audit requirements, including supporting dealer audits.
• Contribute to improving administrative processes by identifying inefficiencies and supporting the implementation of improvements.
• Ensure all tasks are completed in line with company standards and relevant automotive industry regulations.
• Carry out general administrative duties and any other reasonable tasks as assigned by line management.

Description du poste

About the role

We are currently seeking a Retailer Payment Administrator to utilise their knowledge of the automotive industry to join their team. Working with BYD presents the chance to offer new and existing clients significant and advanced benefits. You will be building client relationships as you identify project opportunities within the new and fast-growing sector.

Main Tasks and Responsibilities:

1. Support the coordination of dealer payment processes across multiple automotive business areas, ensuring accuracy, timeliness, and adherence to company procedures.

2. Act as a point of contact for dealerships and retail partners, handling payment-related queries and resolving routine issues, escalating more complex cases as needed.

3. Build and maintain effective working relationships with dealers, delivering a consistent and professional standard of service.

4. Liaise with internal departments, including finance and sales, to assist with payment processing, including the processing of invoices, and help resolve discrepancies.

5. Maintain and update dealer transaction records, ensuring data accuracy and compliance with company policies and audit requirements, including supporting dealer audits.

6. Contribute to improving administrative processes by identifying inefficiencies and supporting the implementation of improvements.

7. Ensure all tasks are completed in line with company standards and relevant automotive industry regulations.

8. Carry out general administrative duties and any other reasonable tasks as assigned by line management.

Benefits:

• Performance and experience based competitive remuneration, pension plan.

• 25 holidays + option to purchase 5 extra holidays.

• Commuting allowance.

• Department & company wide teambuilding events.

• An exciting opportunity to be part of European transition to Zero Emissions transportation and de-carbonization of the economy.

About BYD UK

BYD UK is the UK distributor of BYD Company Ltd which is a China-based company and a global leading-edge provider of green energy technologies. BYD UK offers a range of electric vehicles, including all-electric cars, all-electric buses and all-electric forklift trucks. BYD is expanding its UK operations to support a growing portfolio of electric bus projects.