Used Car Sales Executive

Evans Halshaw; Birmingham; On-site; GBP 22,000 - 42,000; Full time

Benefits offered by this job

33 days annual leave

Paid day to volunteer

High-street discounts

Tailored training

Job summary

A leading automotive retailer is seeking a Sales Executive in Birmingham. You will be responsible for creating exceptional customer experiences throughout the car buying process. The ideal candidate will possess strong sales abilities, excellent customer service skills, and a passion for the automotive industry. A competitive basic salary of £22,000 and OTE of £42,000 (uncapped) is offered along with various benefits including generous holiday, training, and discounts. Join us to transform customer experiences in the automotive sector.

Qualifications

• Collaborative and open to new ideas.
• Committed to customer fairness and continuous learning.
• Passionate about the automotive industry.
• Confident in exceeding expectations.
• Possession of a full UK driving license.

Responsibilities

• Create great customer experiences from initial contact to vehicle delivery.
• Build knowledge on products and services to represent the brand.
• Drive sales through leads and convert appointments.
• Upsell accessories and finance packages.
• Adhere to FCA regulations while providing financial advice.

Skills

Customer service expertise

Communication skills

Sales ability

Teamwork

Tools

Computer systems proficiency

Job description

Job Overview

As a Sales Executive at BYD, you’ll be part of a fast-moving, customer-focused team that’s all about making car buying simple and accessible. No matter your background, we’ll give you the tools, training, and support you need to thrive. From day one, you’ll be empowered to grow your skills, deliver exceptional experiences, and drive your career forward.

Base pay range

Basic salary of £22,000, OTE of £42,000 (UNCAPPED) plus bonus guaranteed for 6 months, 40-hour working week, pension, life assurance, 33 days holiday (including bank holidays), exclusive company discounts on used car purchases, leasing deals and aftersales services.

Key Responsibilities

• Creating great experiences for our customers, from the moment they make initial contact to helping them discover their perfect vehicle to the day they drive away with their new car
• Building your knowledge and expertise on our products and services, ensuring you build a genuine passion for the brand and are motivated to represent it with pride and excellence
• Driving forwards all new and used car enquiry leads, building rapport to convert appointments into sales and ensuring all leads are maximised
• Delivering not just a new car but a complete package to help customers make the most of their purchase, upselling accessories, extended warranty, and finance packages
• Meeting the required standards for providing fair financial advice and services to our customers, adhering to FCA regulations

What We’re Looking For

• A collaborative team player who is open to new ideas and appreciates the difference each person makes
• Committed to taking personal ownership and treating customers fairly; continuously learning to excel in a regulated environment
• Has a passion for our industry, the people who work in it and the people we serve
• Driven to exceed expectations and consistently achieve fantastic results
• Confident and experienced with computer systems, and a full UK driving licence

Benefits & Perks

• 33 days annual leave (including bank holidays) plus an extra day off on your birthday
• Industry-leading Family Leave Policies, paid day to volunteer, and long‑service celebrations
• Unlimited Car To Work scheme, high‑street discounts, and internal referral rewards
• Tailored training and endless career growth opportunities

About Lithia UK

As one of the largest automotive retailers globally, we’re passionate about transforming the future of personal transportation and setting new standards for exceptional customer experiences. Our values—Earn Customers for Life, Improve Constantly, Take Personal Ownership, and Have Fun—fuel everything we do. Join us, and you’ll be part of a team that embraces innovation, champions personal growth, and celebrates success together.