Retailer Apprentice: Customer Assistant Start, Path to Management

Morrisons; Mansfield; On-site; GBP 11,000 - 13,000; Full time

Job summary

Morrisons invites you to join as a Customer Assistant for 13 weeks, then progress to a 12-month Retailer Apprenticeship. Successful completion could lead to the Sir Ken Morrison Leadership School, a six-month programme kickstarting your journey into retail management.

During the apprenticeship you’ll learn about customer service, sales, stock management, and teamwork, with hands-on experience and flexible training arrangements.

Qualifications

• Complete a level 2 Retailer apprenticeship standard
• Regular one to one sessions with a dedicated trainer either remotely or through visits to your workplace
• Get hands-on experience in a job
• Study for 6 hours of your working hours
• Complete assessments during and at the end of your apprenticeship

Responsibilities

• Learn about the retail industry, from customer service, to sales, stock management, products, communication, teamwork, and loads more
• Develop customer service and product knowledge in a store environment
• Support stock replenishment and use in-store tech for stock checks and gap scans

Skills

Communication skills

Attention to detail

Customer care skills

Team working

Initiative

Non judgemental

Patience

Job description

Morrisons invites you to join as a Customer Assistant for 13 weeks, then progress to a 12-month Retailer Apprenticeship. Successful completion could lead to the Sir Ken Morrison Leadership School, a six-month programme kickstarting your journey into retail management.

During the apprenticeship you’ll learn about customer service, sales, stock management, and teamwork, with hands-on experience and flexible training arrangements.