Retailer Apprentice

Morrisons; Mansfield; On-site; GBP 11,000 - 13,000; Full time

Job summary

Morrisons invites you to join as a Customer Assistant for 13 weeks, then progress to a 12-month Retailer Apprenticeship. Successful completion could lead to the Sir Ken Morrison Leadership School, a six-month programme kickstarting your journey into retail management.

During the apprenticeship you’ll learn about customer service, sales, stock management, and teamwork, with hands-on experience and flexible training arrangements.

Qualifications

• Complete a level 2 Retailer apprenticeship standard
• Regular one to one sessions with a dedicated trainer either remotely or through visits to your workplace
• Get hands-on experience in a job
• Study for 6 hours of your working hours
• Complete assessments during and at the end of your apprenticeship

Responsibilities

• Learn about the retail industry, from customer service, to sales, stock management, products, communication, teamwork, and loads more
• Develop customer service and product knowledge in a store environment
• Support stock replenishment and use in-store tech for stock checks and gap scans

Skills

Communication skills

Attention to detail

Customer care skills

Team working

Initiative

Non judgemental

Patience

Job description

• You’ll start by spending 13 weeks working as a Morrisons Customer Assistant, before progressing to a 12-month apprenticeship in Retailing. If you successfully complete your apprenticeship and assessments, you could then progress to our Sir Ken Morrison Leadership School. This is a six-month programme, which can kickstart your journey into retail management
• After 13 weeks, you’ll move to a Retailer Apprentice, and through the apprenticeship we’ll help you learn about the retail industry, from customer service, to sales, stock management, products, communication, teamwork, and loads more
• We’re looking for friendly individuals to help to provide great customer service in our stores, along with using in-store tech to carry out tasks like stock counts and gap scans - playing a role in keeping our shelves stocked for our customers

Training

After 13 weeks as a Customer Assistant, you’ll enrol as a Retailer Apprentice and:

• Complete a level 2 Retailer apprenticeship standard
• Have regular one to one sessions with a dedicated trainer either remotely or through visits to your workplace
• Get hands-on experience in a job
• Study for 6 hours of your working hours
• Complete assessments during and at the end of your apprenticeship

What happens at the end

You’ll start by spending 13 weeks working as a Morrisons Customer Assistant, before progressing to a 12-month apprenticeship in Retailing. If you successfully complete your apprenticeship and assessments, you could then progress to our Sir Ken Morrison Leadership School. This is a six-month programme, which can kickstart your journey into retail management.

Retailing is the home of the Proper Job - and it’s been at the heart of Morrisons since 1899.

After 13 weeks, you’ll move to a Retailer Apprentice, and through the apprenticeship we’ll help you learn about the retail industry, from customer service, to sales, stock management, products, communication, teamwork, and loads more.

Skills

• Communication skills
• Attention to detail
• Customer care skills
• Team working
• Initiative
• Non judgemental
• Patience

Key details

• Wage: £11,896.56 a year
• Working week: 18 hours, candidates need to be fully flexible. Precise times will be discussed at interview.
• Hours: 18 hours per week
• Duration: 1 Year 4 Months
• Start date: 2026-12-07
• Closing date: 2026-11-18
• Apprenticeship standard: Retailer (level 2)
• Training provider: INSPIRO LEARNING LIMITED

About the employer

From a Bradford market stall to one of the UK’s largest supermarket chains

Our core purpose:

To make and provide food we’re all proud of, where everyone’s effort is worthwhile, so more and more people can afford to enjoy eating well.

We are proud to be a Yorkshire food retailer serving customers across the UK through our network of 497 conveniently located supermarkets and various online home delivery channels.

Our business is predominantly food and grocery focussed and uniquely, we source and process half of the fresh food that we sell in our own manufacturing facilities and stores which gives us close control over provenance and quality. Our committed and trained food makers and shopkeepers prepare food in-store for customers and we have more skilled colleagues preparing food in store than any other retailer.

Every week around 9 million customers pass through our doors and over 118,000 colleagues across the business work hard each day to deliver great service to them. We cover over 97% of UK postcodes through our online delivery service. With competitive, permanently low prices we are committed to helping our customers save money every day.