Retail Travel Advisor - Commission, Holidays & Growth

TUI Group; Braehead; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Commission scheme

Holiday benefits

Health and wellbeing

Development opportunities

Pension scheme

Job summary

TUI Group is seeking a Travel Advisor for our Braehead store. You will help customers choose holidays, cruises, UK breaks and related products, creating memorable experiences and driving sales. The role involves a varied shift pattern including weekends and bank holidays, with training on multiple systems to support great customer service.

You’ll work to smash targets with a commission scheme and enjoy holiday benefits, health and wellbeing support, pension, and opportunities for development.

Qualifications

• Experience in a customer-facing role is desirable.
• Target-driven with ability to exceed sales objectives.
• Comfort with handling enquiries and resolving issues.
• Training on multiple systems will be provided.

Responsibilities

• Inspire customers and colleagues while delivering great service.
• Aim to exceed sales targets and contribute to store performance.
• Adapt to change and handle customer interactions in person and virtually.
• Investigate and resolve questions or complaints with confidence.
• Receive training on systems to enhance product knowledge and customer experience.

Skills

Sales

Customer service

Communication

Tools

POS systems

Job description

TUI Group is seeking a Travel Advisor for our Braehead store. You will help customers choose holidays, cruises, UK breaks and related products, creating memorable experiences and driving sales. The role involves a varied shift pattern including weekends and bank holidays, with training on multiple systems to support great customer service.

You’ll work to smash targets with a commission scheme and enjoy holiday benefits, health and wellbeing support, pension, and opportunities for development.