Holiday Retail Advisor — Inspire Travel & Earn Commission

TUI Group; Inverness; On-site; GBP 15,000 - 21,000; Full time

Job summary

TUI Group in Inverness is seeking a Travel Advisor to join our Retail Team. You’ll help customers choose and book holidays, cruises, UK breaks and extra products, creating unforgettable experiences.

The role involves varied shifts, including weekends and bank holidays, with training on systems to help you sell confidently and become a destination expert, delivering outstanding service in-store and online. We offer a commission scheme and benefits such as holiday discounts, pension, and life

Qualifications

• Excellent customer service with a passion to go above and beyond.
• Strong dedication to achieving goals and sales targets.
• Ability to prioritise multiple tasks in a fast-paced environment.
• Able to adapt to change and new ways of working.
• Team player who collaborates with customers and colleagues.
• Organised and communicates effectively.
• Willing to work varied shifts aligned with store hours.

Responsibilities

• Inspire customers and colleagues while having fun.
• Aim to exceed sales objectives in retail terms (targets).
• Embrace change and tackle customer engagements face to face and virtually.
• Investigate and resolve questions or complaints.
• Receive training on systems to enhance knowledge and bring holidays to life for customers.

Skills

Customer service

Sales targets

Multitasking

Teamwork

Job description

TUI Group in Inverness is seeking a Travel Advisor to join our Retail Team. You’ll help customers choose and book holidays, cruises, UK breaks and extra products, creating unforgettable experiences.

The role involves varied shifts, including weekends and bank holidays, with training on systems to help you sell confidently and become a destination expert, delivering outstanding service in-store and online. We offer a commission scheme and benefits such as holiday discounts, pension, and life