Holiday Sales Advisor – Travel Expert (Retail)

TUI; Glasgow; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Starting salary £13.09 per hour

Commission scheme

Holiday benefits

Health & Wellbeing program

Pension scheme and life assurance

Job summary

TUI in Glasgow Fort Superstore is seeking a Travel Advisor to help customers choose holidays, cruises, UK breaks and related products. You’ll use your passion for travel to create memorable experiences while delivering friendly, attentive service in-store and online.

You’ll work varied shifts, including weekends and evenings, with a commission scheme and holiday benefits. The role offers development opportunities and a supportive team within a welcoming, inclusive culture.

Qualifications

• Excellent customer service skills with a genuine passion to go above and beyond.
• A strong dedication to achieve goals and sales targets.
• A team player who engages and collaborates with our customers and colleagues.
• An organised individual who takes pride in their work and communicates effectively.
• Able to work a varied shift pattern each week in-line with shop opening and closing times.

Responsibilities

• Inspire our customers and colleagues whilst enjoying a great amount of fun.
• Aim to exceed sales objectives in Retail, smashing targets.
• Engage with customers face to face and virtually, embracing change.
• Investigate and resolve questions or complaints confidently when things don’t go to plan.
• Receive training on systems to enhance knowledge and bring memorable holidays to life.

Skills

Customer service

Sales target achievement

Team player

Organised

Effective communicator

Multitasking

Adaptable

Job description

TUI in Glasgow Fort Superstore is seeking a Travel Advisor to help customers choose holidays, cruises, UK breaks and related products. You’ll use your passion for travel to create memorable experiences while delivering friendly, attentive service in-store and online.

You’ll work varied shifts, including weekends and evenings, with a commission scheme and holiday benefits. The role offers development opportunities and a supportive team within a welcoming, inclusive culture.