Retail Training Coach: Product & Sales Enablement

Mandeville Recruitment Group Ltd; Greater London; Hybrid; GBP 41,000 - 50,000; Full time

Benefits offered by this job

Private medical insurance

Contributory pension and life-insuranc

Team-building days

Training and career development

Job summary

Mandeville Recruitment Group Ltd is seeking an experienced Training Specialist to design and deliver sales and product training across the brand’s stores, partner network and internal teams. The role combines group presentations, in-store sessions and digital learning to improve customer engagement and sales performance.

The position requires 2+ days per week at Head Office in Hayes, with field-based work and UK/international travel.

Qualifications

• Experience delivering sales training, retail training, product training, coaching or learning and development.
• Strong understanding of consultative selling, customer needs analysis and sales methodology.
• Confident presenting to groups and adapting delivery to different audiences and experience levels.
• Ability translate product information into clear, memorable customer benefits and practical selling techniques.
• Experience creating training materials or digital training content.
• Excellent communication, relationship-building and organisational skills.
• A proactive, adaptable approach and willingness to travel.

Responsibilities

• Design and deliver engaging sales training, product training and consultative selling programmes.
• Lead training presentations, workshops, seminars and in-store learning sessions.
• Work with Area Account Managers to identify training needs across territories.
• Create practical training assets covering customer needs, product benefits and selling methodology.
• Develop high-quality learning materials, including presentations and manuals.
• Oversee training app content and keep resources current.
• Use feedback and data to identify skills gaps and target training activity.
• Plan training events, travel and supporting arrangements.
• Support retailer events and exhibitions, representing the brand professionally.
• Report attendance, feedback and outcomes, using metrics to improve.

Skills

Sales training

Retail training

Product training

Coaching

Learning & Development

Consultative selling

Presentation skills

Training materials

Digital learning

Training delivery

Tools

Training app

Job description

Mandeville Recruitment Group Ltd is seeking an experienced Training Specialist to design and deliver sales and product training across the brand’s stores, partner network and internal teams. The role combines group presentations, in-store sessions and digital learning to improve customer engagement and sales performance.

The position requires 2+ days per week at Head Office in Hayes, with field-based work and UK/international travel.