Retail Team Supervisor (Hiring Immediately)

JR United Kingdom; Nottingham; On-site; GBP 40,000 - 60,000; Part time

Job summary

An established industry player is seeking a Retail Team Supervisor to lead their Nottingham store. This role offers a chance to develop your leadership skills while providing exceptional customer service. You will manage a dedicated team, ensuring a safe and welcoming environment for customers. With a commitment to employee growth, this position comes with comprehensive training, a generous holiday allowance, and various perks, including a pension scheme and discounts on products. Join a company that values inclusivity and community support, making a positive impact in the retail sector.

Benefits

36 days holiday

Pension scheme with up to 10% employer contributions

30% discount on Co-op products

Paid training

Virtual healthcare services

Employee assistance services available 24/7

Cycle-to-work scheme

Wagestream app for on-demand pay

Qualifications

• Customer service experience with a genuine care for customers.
• Ability to lead and support team members effectively.

Responsibilities

• Provide friendly service and manage store operations.
• Coach and develop team members while ensuring store safety.

Skills

Customer Service

Team Leadership

Problem Solving

Organizational Skills

Relationship Building

Flexibility

Job description

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Retail Team Supervisor (Hiring Immediately), Nottingham

Client: Co-op

Location: Nottingham, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views: 4

Posted: 08.05.2025

Expiry Date: 22.06.2025

Job Description:

Closing date: 07-05-2025

Customer Team Leader

Location: Bunny Lane, Keyworth, Nottingham, NG12 5JT

Pay: £13.65 per hour

Contract: 16 hours per week + regular overtime, permanent, part time

Working pattern: Varied shifts including early mornings from 6am, afternoons, late evenings until 10pm and weekends, to be discussed at interview.

Full, paid training provided

You can now apply for this role using your mobile device (no CV needed!)

You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise age-related sales.

We’re looking for Customer Team Leaders to join our team at Co-op.

When you join Co-op, you’ll get dedicated support to help you grow your career, as well as benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores.

As a Customer Team Leader, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to help lead the store team – coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering excellent customer service and performing various store tasks like re-stocking shelves and cleaning spillages.

At Co-op, we focus on fairness for our members and communities. We support our colleagues’ wellbeing and provide policies to assist with life events such as bereavement, pregnancy loss, fertility treatment, and menopause.

What you’ll do

• Provide friendly and thoughtful service, managing the store and handling challenging situations.
• Develop your team through coaching and training, fostering an inclusive culture where everyone’s voice is valued.
• Ensure the store remains safe, legal, and operational.
• Manage checks and stock accuracy to enhance customer experience.
• Support your store manager by deputising and handling HR processes.
• Lead the introduction of new products and services, encouraging team feedback.
• Build community relationships and support local initiatives.

This job would suit people who have

• A genuine care for customers and members.
• The ability to lead, support your team, and work on the shop floor.
• Strong people skills and relationship-building abilities.
• Organisational and problem-solving skills.
• A desire to learn and develop leadership skills.
• Flexibility to work various shifts.

Why Co-op?

• Paid training and support for career growth.
• 30% discount on Co-op products, plus discounts on other brands.
• Pension scheme with up to 10% employer contributions.
• Wagestream app for earning a percentage of your pay on demand.
• 36 days holiday (including bank holidays).
• Virtual healthcare services for you and your family.
• Employee assistance services available 24/7.
• Rota sharing three weeks in advance.
• Cycle-to-work scheme.

Building an inclusive workplace

We welcome applications from everyone and aim to create inclusive environments. We make reasonable adjustments for candidates with disabilities and are part of the Disability Confident scheme. When applying, indicate if you'd like to be considered under this scheme. We also ask about any reasonable adjustments needed during the recruitment process. More info at jobs.coop.co.uk/apply-process and jobs.coop.co.uk/diversity-inclusion-wellbeing.

As part of the application, you’ll complete two online assessments (~20 mins). We reserve the right to close the vacancy early.