Retail Team Leader – Inspire Sales & Growth

Matalan; Stratford-upon-Avon; Hybrid; GBP 28,000 - 42,000; Full time

Benefits offered by this job

20% colleague discount

25 days annual leave plus bank holiday

Optional holiday buy scheme

Wellbeing support

Pension Scheme

Career development

Life Assurance

Retail Rewards & discounts

Job summary

Matalan is seeking a Team Manager to drive sales, lead a high-energy team, and ensure superb customer service in our UK stores.

As a key part of the store management team, you’ll model Matalan Values, coach colleagues, and oversee store operations in the absence of the Store Manager. A successful candidate will demonstrate leadership, VM knowledge, and a passion for retail excellence.

Qualifications

• Experience in fashion or homeware retail in a similar role.
• Confident communicator with ability to engage and motivate others.
• Examples of leadership experience in a retail setting.
• Good understanding of Visual Merchandising (VM).
• Ability to identify sales opportunities and drive new ideas.
• Strong knowledge of operational processes and cost consciousness.

Responsibilities

• Drive sales targets and explore opportunities to increase revenue.
• Act as a store management role model and lead a high-performing team.
• Lead the implementation of seasonal layouts and visual guidelines across the store.
• Open and close the store as required.
• Upskill team members and provide regular feedback to improve performance.

Skills

Leadership experience

Communication skills

Customer service excellence

Visual Merchandising

Sales opportunity identification

Cost awareness

Tools

VM knowledge

Job description

Matalan is seeking a Team Manager to drive sales, lead a high-energy team, and ensure superb customer service in our UK stores.

As a key part of the store management team, you’ll model Matalan Values, coach colleagues, and oversee store operations in the absence of the Store Manager. A successful candidate will demonstrate leadership, VM knowledge, and a passion for retail excellence.