Assistant Store Manager — Lead Retail Team & KPIs

Clarks; Greater London; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Retail Trust

Life Assurance

Clarks Discount Card

Store Bonus Scheme

Holiday Pay

Eyecare Vouchers

Clarks Workplace Pension Scheme

Job summary

Clarks is seeking an Assistant Store Manager to support the Store Manager in leading the retail team and driving daily operations. This hands-on leadership role focuses on achieving performance goals, delivering excellent customer service, and maintaining smooth store operations.

The ideal candidate will have retail leadership experience, strong communication skills, and the flexibility to work a 7-day pattern.

Qualifications

• Experience leading retail teams in a fast-paced environment.
• Ability to drive KPIs and achieve performance targets.
• Strong interpersonal and communication skills to lead and inspire a team.
• Excellent organizational and problem-solving abilities.
• Willingness to work a 7-day shift pattern, including weekends/bank holidays.
• Basic knowledge of POS systems, inventory management, and MS Office/Google Workspace.

Responsibilities

• Support the Store Manager in leading the retail team and daily operations.
• Drive customer service excellence and operational efficiency.
• Act as a hands-on leader to ensure store meets performance goals.
• Assist with scheduling, stock control, and loss prevention.

Skills

Retail leadership

KPI driven

Team leadership

Interpersonal communication

Problem solving

Organizational skills

Adaptability

Tools

POS systems

Microsoft Office

Google Workspace

Job description

Clarks is seeking an Assistant Store Manager to support the Store Manager in leading the retail team and driving daily operations. This hands-on leadership role focuses on achieving performance goals, delivering excellent customer service, and maintaining smooth store operations.

The ideal candidate will have retail leadership experience, strong communication skills, and the flexibility to work a 7-day pattern.