Charity Retail Assistant Manager - Flexible 15h

Devon Air Ambulance Trust; West Alvington; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

25 days annual leave plus bank hols (p

Job summary

Devon Air Ambulance Kingsbridge shop is seeking a part-time Assistant Manager to join the Retail Team. You will lead two days per week, cover the Manager when needed, and support volunteers while driving sales and delivering exceptional customer service.

Day-to-day duties include stock control, eye-catching displays, and processing Gift Aid, with a focus on maintaining the shop’s appearance and community impact. Flexible weekend work is required.

Qualifications

• Experience in retail or customer service environment is required.
• Excellent interpersonal communication and customer care skills.
• Good problem-solving ability.
• Willingness to work weekends and bank holidays as part of charity retailing.

Responsibilities

• Providing cover for the Manager in their absence
• Supporting and guiding volunteers in the day to day running of the shop
• Stock control, sorting and rotation
• Displaying goods effectively, including creative displays and maintaining the shop's appearance
• Sorting and preparing unsaleable items for recycling or waste
• Facilitating and processing Gift Aid

Skills

Customer service

Interpersonal skills

Problem solving

Retail experience

Job description

Devon Air Ambulance Kingsbridge shop is seeking a part-time Assistant Manager to join the Retail Team. You will lead two days per week, cover the Manager when needed, and support volunteers while driving sales and delivering exceptional customer service.

Day-to-day duties include stock control, eye-catching displays, and processing Gift Aid, with a focus on maintaining the shop’s appearance and community impact. Flexible weekend work is required.