Retail Team Leader: Inspire Teams & Drive Results

Mountain Warehouse

Craigavon

On-site

GBP 18,000 - 22,000

Full time

13 days ago

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Benefits offered by this job

Monthly Bonus Scheme
50% Colleague Discount across Mountain
28 days annual leave
Employee Assistance Programme
Colleague Hardship Scheme
Colleague Referral Incentive
Auto-enrolment Pension
Length of service awards

Job summary

Mountain Warehouse in Craigavon is seeking a Team Leader to guide and inspire our retail team, delivering exceptional customer service and a vibrant shopping experience. You will drive sales, coach staff, and uphold store standards while representing the brand with professionalism.

The role emphasizes leadership, visual merchandising, and operational excellence in a fast-paced retail environment. A strong communicator with a passion for retail is essential to developing the team and enhancing

Qualifications

  • Passionate about delivering outstanding customer service.
  • Confident and reliable motivator with the ability to inspire others.
  • Experienced across all areas of retail, including stock control and visual merchandising.
  • Strong communicator capable of giving constructive feedback.

Responsibilities

  • Lead and motivate the retail team to meet or exceed targets and KPIs.
  • Uphold shop floor standards, stock presentation, ticketing and organisation.
  • Oversee daily store operations including opening/closing duties.
  • Drive engaging visual merchandising to create a welcoming store environment.
  • Represent the Mountain Warehouse brand with enthusiasm and professionalism.

Skills

Leadership
Team development
Customer service
Visual merchandising
Communication
Problem-solving
Retail experience

Job description

Mountain Warehouse in Craigavon is seeking a Team Leader to guide and inspire our retail team, delivering exceptional customer service and a vibrant shopping experience. You will drive sales, coach staff, and uphold store standards while representing the brand with professionalism.

The role emphasizes leadership, visual merchandising, and operational excellence in a fast-paced retail environment. A strong communicator with a passion for retail is essential to developing the team and enhancing

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