Retail Team Leader: Inspire Service & Merch

Mountain Group; England; Vor Ort; GBP 28.000 - 34.000; Vollzeit

Benefits dieser Stelle

Monthly bonus

Staff discount

28 days leave

Pension

Employee assistance

Zusammenfassung

Mountain Group in the United Kingdom is seeking a confident Team Leader to inspire a retail team and deliver outstanding customer service and visual merchandising. You will guide daily store operations, coach colleagues, and maintain high standards of stock presentation, health and safety, and KPI performance.

A proactive, communicative leader who can energize others will thrive here. You'll build local community connections and drive a welcoming shopping experience that reflects the Mountain

Qualifikationen

• Demonstrated leadership and ability to motivate a retail team.
• Experience coaching and developing colleagues to improve performance.
• Strong communication skills and the ability to give constructive feedback.
• Delivery of outstanding customer service and store standards.

Aufgaben

• Foster a collaborative team environment and unite colleagues around goals.
• Coach, train and mentor your team to drive growth and performance.
• Maintain clear, open communication to keep the team informed.
• Empower the team with up-to-date product knowledge for customer needs.
• Uphold shop floor standards with stock presentation and organisation.
• Oversee daily store operations including opening/closing duties.
• Lead engaging visual merchandising to create an inviting space.
• Prioritise Health & Safety for colleagues and customers.
• Motivate the team to meet and exceed sales targets and KPIs.
• Set the standard for exceptional customer service and resolve concerns promptly.

Kenntnisse

Leadership

Team development

Communication

Customer service

Jobbeschreibung

Mountain Group in the United Kingdom is seeking a confident Team Leader to inspire a retail team and deliver outstanding customer service and visual merchandising. You will guide daily store operations, coach colleagues, and maintain high standards of stock presentation, health and safety, and KPI performance.

A proactive, communicative leader who can energize others will thrive here. You'll build local community connections and drive a welcoming shopping experience that reflects the Mountain