Retail Team Leader: Inspire Teams & Customer Experience

Primark Stores Limited; Ayr; On-site; GBP 30,000 - 37,000; Full time

Job summary

Primark Ayr is seeking a Team Manager to lead a store area, drive sales and deliver an exceptional customer experience. You will manage a team, plan stock and visual merchandising, and ensure efficient store operations.

The role requires leadership and coaching skills, a focus on customer service, and the ability to develop people and performance. This is a full-time fixed-term contract, based in Ayr, with a 5-out-of-7 shift pattern and ongoing learning opportunities.

Qualifications

• Leadership experience and coaching skills - ability to influence your team to communicate, engage and challenge whilst keeping the customer at the forefront of your actions.
• Driver of performance through commercial awareness and talent development.
• Focus on building strong relationships to enhance employee culture and well-being.
• Excellent organisational skills and the ability to problem-solve.

Responsibilities

• Collaborate with the management team to support the daily running of the store.
• Responsible for an allocated section or department - including commercial planning, stock management, planograms, creating visual impact and sales.
• Oversee till areas or fitting rooms when required.
• Organise your team of Retail Assistants, setting tasks daily.
• Motivate and coach your team to provide an exceptional store environment and customer experience while optimising sales.

Skills

Leadership

Coaching

Commercial awareness

People development

Relationship building

Job description

Primark Ayr is seeking a Team Manager to lead a store area, drive sales and deliver an exceptional customer experience. You will manage a team, plan stock and visual merchandising, and ensure efficient store operations.

The role requires leadership and coaching skills, a focus on customer service, and the ability to develop people and performance. This is a full-time fixed-term contract, based in Ayr, with a 5-out-of-7 shift pattern and ongoing learning opportunities.