Retail Team Leader: Inspire, Coach & Drive Results

Mountain Warehouse; Chelmsford; On-site; GBP 38,168,000 - 41,328,000; Full time

Benefits offered by this job

Monthly bonus

Colleague discount

28 days annual leave

Employee assistance programme

Colleague referral incentive

Pension scheme

Length of service awards

Uniform allowance

Job summary

Mountain Warehouse in Chelmsford is seeking a Team Leader to guide and inspire the retail team, driving sales and delivering a welcoming shopping experience. You will motivate colleagues, coach performance, and oversee daily store operations with a focus on stock, visibility and safety.

The role requires leadership experience in retail, strong communication skills, and a proactive, results-driven mindset. This is a 24-hour per week position across 3 days, including evenings and weekends, with a

Qualifications

• Experience in retail leadership and staff motivation.
• Strong customer service and communication skills.
• Ability to train, coach and develop team members.

Responsibilities

• Foster a collaborative team environment and align around goals.
• Coach, train and mentor staff to drive growth.
• Keep team informed with clear, open communication.
• Ensure up-to-date product knowledge to meet customer needs.

Skills

Customer service

Leadership

Coaching

Communication

Visual merchandising

Stock control

Problem solving

Job description

Mountain Warehouse in Chelmsford is seeking a Team Leader to guide and inspire the retail team, driving sales and delivering a welcoming shopping experience. You will motivate colleagues, coach performance, and oversee daily store operations with a focus on stock, visibility and safety.

The role requires leadership experience in retail, strong communication skills, and a proactive, results-driven mindset. This is a 24-hour per week position across 3 days, including evenings and weekends, with a