Retail Team Leader - Fast-Paced Hardware Store

Screwfix Direct Ltd.; Rodborough; On-site; GBP 17,000 - 22,000; Full time

Benefits offered by this job

28 days annual leave

Pension scheme

Life cover

Staff discount

Healthcare discount

Share save schemes

Training & development

Job summary

Screwfix Direct Ltd. in the United Kingdom is seeking a Retail Supervisor to lead in-store, guide customers to the right products, and uphold store standards. You will manage a small team, deliver excellent service, and help maintain stock control while balancing daily operations.

The role offers training, varied shifts, competitive salary, and benefits including generous annual leave, pension, life cover, staff discounts, and opportunities for development.

Qualifications

• Experience as a supervisor or duty manager with a small team in a fast-paced environment.
• Excellent customer service and ability to translate that into sales.
• Curious, inquisitive, and always looking to improve.
• Passionate about the business and customer experience.
• Friendly, flexible, reliable, honest and hardworking.

Responsibilities

• Lead in-store as host, guiding customers to the right products and setting an example of great service.
• Maintain store standards including cash reconciliations, audit compliance and stock management.
• Be part of the team, working together with colleagues and enjoying the work.

Skills

Team leadership

Customer service

Fast-paced environment

Job description

Screwfix Direct Ltd. in the United Kingdom is seeking a Retail Supervisor to lead in-store, guide customers to the right products, and uphold store standards. You will manage a small team, deliver excellent service, and help maintain stock control while balancing daily operations.

The role offers training, varied shifts, competitive salary, and benefits including generous annual leave, pension, life cover, staff discounts, and opportunities for development.