Retail Team Leader - Elevate Customer Experience & Merch

Frasers Group; Watford; On-site; GBP 33,000 - 40,000; Full time

Benefits offered by this job

Bonuses

Uniform discount

Gym membership

Discounts across brands

Holiday entitlement

Job summary

Frasers Group, via Sports Direct, is seeking a Supervisor to lead a small store team in Watford. You will drive a world-class customer experience, manage in-store presentation, and push sales as part of a dynamic growth plan.

Ideal candidates will have recent supervisory retail experience, strong leadership, and the ability to motivate others while upholding company values and delivering results.

Qualifications

• Recent Supervisory experience
• Passion for retail and people
• Confident leader who can motivate and challenge others to deliver
• Detail orientated
• Ability to communicate at all levels
• A desire and hunger to be the best
• Promote the Sports Direct values and our culture to internal and external parties

Responsibilities

• Lead a small team in one of our instore departments
• Be a role model for the delivery of a world-class customer experience and train your team to deliver this consistently
• Create an engaging working environment for colleagues
• Providing on the spot feedback, and celebrating success
• You will support in delivering meticulous store presentation taking pride in implementing visual merchandising standards that align with the Sports Direct Brand
• You will be fundamental in achieving results and going beyond set goals, driving store performance to its maximum potential
• Lead the team to ensure they are efficient in always following best practice to support the delivery of commercial goals and brand knowledge

Job description

Frasers Group, via Sports Direct, is seeking a Supervisor to lead a small store team in Watford. You will drive a world-class customer experience, manage in-store presentation, and push sales as part of a dynamic growth plan.

Ideal candidates will have recent supervisory retail experience, strong leadership, and the ability to motivate others while upholding company values and delivering results.