Store Team Lead - Retail & Customer Experience

Frasers Group; Ely; On-site; GBP 28,000 - 35,000; Full time

Benefits offered by this job

Bonus scheme

Holiday entitlement

Discounts on Frasers Group brands

Uniform discount

Gym membership

Incentive scheme

Development courses

Job summary

Frasers Group in Ely, United Kingdom, is seeking an experienced Supervisor to lead a store team and deliver a world-class customer experience every day.

You will role-model our values, develop colleagues, and drive store performance while maintaining impeccable store presentation and teamwork. The role offers a competitive salary with bonus opportunities and development through our training programmes.

Qualifications

• Recent Supervisory experience
• Passion for retail and people
• Confident leader who can motivate and challenge others to deliver
• Detail orientated
• Ability to communicate at all levels
• A desire and hunger to be the best
• Promote the Sports Direct values and our culture to internal and external parties

Responsibilities

• Lead a small team in one of our instore departments
• Be a role model for the delivery of a world-class customer experience and train your team to deliver this consistently
• Create an engaging working environment for colleagues
• Providing on the spot feedback, and celebrating success
• You’ll support in delivering meticulous store presentation taking pride in implementing visual merchandising standards that align with the Sports Direct Brand
• Lead the team to ensure they are efficient in always following best practice to support the delivery of commercial goals and brand knowledge

Skills

Recent supervisory experience

Passion for retail

Confident leader

Detail oriented

Effective communication

Ambition to excel

Promote sports direct values

Job description

Frasers Group in Ely, United Kingdom, is seeking an experienced Supervisor to lead a store team and deliver a world-class customer experience every day.

You will role-model our values, develop colleagues, and drive store performance while maintaining impeccable store presentation and teamwork. The role offers a competitive salary with bonus opportunities and development through our training programmes.