Retail Team Leader: Elevate Customer Experience

Frasers Group; Hull and East Yorkshire; Vor Ort; GBP 28.000 - 35.000; Vollzeit

Benefits dieser Stelle

Bonus scheme

28 days holiday

40% in-store discount

Discounted gym membership

Group-wide 20% discount across Frasers

Development courses

Zusammenfassung

Sports Direct.com is seeking an experienced Supervisor to join our team in Hull. You will lead a small in-store team, role-model exceptional customer service and drive store standards across merchandising and operations.

In this role you will coach colleagues, deliver on our brand values, and push for continuous improvement to meet commercial goals. A comprehensive rewards programme accompanies the position.

Qualifikationen

• Recent Supervisory experience
• Passion for retail and people
• Confident leader who can motivate and challenge others to deliver
• Detail orientated
• Ability to communicate at all levels
• A desire and hunger to be the best
• Promote the Sports Direct values and our culture to internal and external parties

Aufgaben

• Lead a small team in one of our instore departments
• Be a role model for the delivery of a world-class customer experience and train your team to deliver this consistently
• Create an engaging working environment for colleagues
• Providing on the spot feedback, and celebrating success
• You will support in delivering meticulous store presentation taking pride in implementing visual merchandising standards that align with the Sports Direct Brand
• You will be fundamental in achieving results and going beyond set goals, driving store performance to its maximum potential
• Lead the team to ensure they are efficient in always following best practice to support the delivery of commercial goals and brand knowledge

Kenntnisse

Retail leadership

Customer service

Team motivation

Communication

Jobbeschreibung

Sports Direct.com is seeking an experienced Supervisor to join our team in Hull. You will lead a small in-store team, role-model exceptional customer service and drive store standards across merchandising and operations.

In this role you will coach colleagues, deliver on our brand values, and push for continuous improvement to meet commercial goals. A comprehensive rewards programme accompanies the position.