Retail Team Leader

Away Resorts; Sandy; On-site; GBP 18,000 - 21,000; Part time

Benefits offered by this job

Up to 50% Discounts on Away Resortshol

Up to 50% On-park discounts

Team Incentives

Holiday Hero Menu

Help @ Hand Scheme

Career Development

Job summary

Away Resorts is seeking a Retail Team Leader at Sandy Balls Holiday Village to oversee our on-site outlet (store, deli and coffee shop). You will lead the team, manage stock, orders, and finances while delivering an outstanding guest experience during the holiday season.

You will work 30 hours per week on a seasonal contract, with shifts including bank holidays and weekends. A passion for hospitality and strong IT literacy are essential, as is the ability to keep safety and quality at the

Qualifications

• At least two years retail and hospitality experience.
• The ability to work and lead under pressure.
• Team leadership skills.
• Great organisational skills with an eye for detail.
• IT Literacy.
• A positive, problem solving attitude.

Responsibilities

• Ensuring the store and deli are well stocked; placing orders, controlling stock to minimise wastage and working with local suppliers to ensure fresh regional produce is central to the offer.
• Overseeing the smooth running of the shop, deli, coffee shop, delivering an outstanding customer experience and ensuring guests feel this is part of their holiday experience.
• Leading the team with enthusiasm and energy, dealing with absences and appraisals, managing performance and organising team schedules.
• Ensuring the retail team follow company policy, health and safety, and food compliance guidelines for their safety and the safety of customers.

Skills

Retail and hospitality experience

Lead under pressure

Team leadership

Organisational skills

IT literacy

Problem solving

Barista experience

Education

Food Safety Level 3

Health and Safety qualifications

Job description

Retail Team Leader

Location: Sandy Balls Holiday Village, New Forest, Hampshire

Hours of work: Variable hours seasonal contract- 30 hours per week on average

Salary: £13.20

What we need in a nutshell

We'd like you to help lead the retail team in our lovely on-site retail outlet, which is a store, deli, and coffee shop, ensuring our guests feel that holiday thrill when they step through the door.

Who are we?

We're a dynamic and growing company, shaking up the Great British holiday at our award-winning UK resorts. At Sandy Balls, guests step away from the ordinary and into the extraordinary, where the natural beauty of the New Forest is the amazing backdrop to our famous brand of holiday fun. Want to find out more about our holidays? Check out our website: http://www.awayresorts.co.uk .

What you'll be doing

In this role you will be overseeing all the aspects of running our retail outlet, including ordering, stock control, financial control, health and safety, food compliance and great customer service. In more detail, this includes:

• Ensuring the store and deli are well stocked; placing orders, controlling stock to minimise wastage and working with local suppliers to ensure fresh regional produce is central to the offer
• Overseeing the smooth running of the shop, deli, coffee shop, delivering an outstanding customer experience and ensuring guests feel this is part of their holiday experience
• Leading the team with enthusiasm and energy, dealing with absences and appraisals, managing performance and organising team schedules
• Ensuring the retail team follow company policy, health and safety, and food compliance guidelines for their safety and the safety of customers

One more thing...holidays happen at holiday times, so you'll need to work your magic on bank holidays and weekends too.

Skills, experience and qualities you'll need

We aim to deliver delight to our guests and to do this as our Retail Team Leader you will need:

• At least two years retail and hospitality experience
• The ability to work and lead under pressure
• Team leadership skills
• Great organisational skills with an eye for detail
• IT Literacy
• A positive, problem solving attitude

It's the icing on the cake, but not essential, if you have a Food Safety Level 3 qualification, Health and Safety qualifications and, last but not least, barista experience.

What we can offer you

This is an exciting and varied role and it can also lead to great opportunities for career progression for you. We look after you with a great range of benefits, including:

• Up to 50% Discounts on Away Resorts holidays - because you deserve amazing getaways too.
• Up to 50% On-park discounts - Enjoy the best of what we offer.
• Team Incentives - Your hard work won't go unnoticed.
• Holiday Hero Menu - Enjoy delicious meals with discounted food options on-park.
• Help @ Hand Scheme - Wellbeing support when you need it.
• Career Development - We believe in nurturing talent and promoting from within

Our promise to you

Holiday Heroes come with all sorts of different super-powers, and we welcome them all! After all, wouldn't it be boring if we were all the same? We embrace diversity, inclusion and equal opportunities. We love that everyone comes from different backgrounds, allowing us to grow and inspire each other. We'll never accept any form of discrimination and we'll forever strive not just for our product to be unique but our people too. In short, we want you to bring your whole self to work!

#INDHP