Food & Beverage Team Leader

Away-Resorts; Stoke-on-Trent; On-site; GBP 27,000 - 31,000; Part time

Benefits offered by this job

Up to 50% Discounts on Away Resortshol

Up to 20% Discounts on Away Resortshol

Up to 50% On-park discounts

Team Incentives

Holiday Hero Menu

Help @ Hand Scheme

Career Development

Job summary

Away Resorts’ Mill Rythe Coastal Retreat invites an experienced F&B Team Leader to oversee the busy bar and restaurant operations. You’ll lead shifts, motivate a team of F&B assistants and ensure guests have memorable experiences at The Green Room. The role is seasonal, with Sundays required, at Mill Rythe on Hayling Island.

Pay is £13.60 per hour and weekly. Holidays, training, and on-site support are provided; public holidays and weekends apply during peak periods.

Qualifications

• Experience in a fast-paced F&B environment.
• Experience driving revenue.
• Strong problem-solving abilities.
• Deliver excellent customer service.
• Level 2 hygiene certificate preferred (training on site).

Responsibilities

• Lead shifts and motivate a team of F&B assistants.
• Serve customers, clear tables, and resolve issues.
• Manage rotas to ensure adequate cover.
• Upsell and share best practices.
• Help control costs with stock and waste reduction.
• Handle customer complaints and performance.
• Ensure exceptional service during busy periods.

Skills

F&B experience

Revenue driving

Team leadership

Rota management

Problem solving

Customer service

Hygiene certificate

Education

Level 2 hygiene certificate

Job description

Hours of Work: Variable Hours- Sunday's Required

Role: Accommodation

Transport Provided: No

Accommodation: No

Closing Date: 04 October 2026

Location:Mill Rythe Coastal Retreat, Hayling Island PO11 0PB

Hours of work:Seasonal contract- Variable hours

Pay:£13.60 per hour - Paid weekly!

What we need in a nutshell

We’re looking for a team leader who loves being where the action is. You’ll be making everything run smoothly, leading shifts and getting stuck in yourself in our busy onsite new restaurant The Green Room, making sure our guests want to come back again and again.

Who are we?

At Away Resorts we’re a growing company, shaking up the Great British holiday. OurMill Rytheresort, set on a peaceful estuary, has undergone a stunning £10m refurbishment with our stunning cocktail bar, The Missing Squirrel! As well as our incredible new restaurant The Green Room.

What you’ll be doing

Leading by example, you’ll be motivating a team of F&B assistants to provide excellent service to customers in our busy bar and restaurant. This includes:

• Being at the heart of the action, serving customers, clearing tables, solving problems and leading your team
• Managing rotas so that we always have the right level of cover
• Identifying and sharing best practice with team, including upselling effectively
• Helping to control margins by working alongside the FOH and kitchen teams to control food stock, minimise wastage and manage cleaning and other costs sensibly
• Dealing with customer complaints and managing performance within your team
• Helping to build a motivated team of F&B assistants who take pride in delivering delight, even when we’re exceptionally busy

One more thing…holidays happen at holiday times, so you’ll need to work your magic on bank holidays and weekends too.

Skills, experience and qualities you’ll need

If you feel you have the ability to lead a team with confidence in a busy environment and you can tick the following boxes, we want to hear from you:

• Previous experience in a fast-paced and busy F&B environment
• Experience of driving revenue – we can help you with training
• A problem solver who can manage difficult situations well
• A champion in delivering excellence in customer service with evidence of previous successes
• Preferably a level 2 hygiene certificate but this is not a deal breaker as we can do this training on site

It’s the icing on the cake if you have specific experience on a holiday park, but don’t worry if you don’t, we provide lots of training.

We have a can-do, people-centered ethos at Away Resorts, and we look for certain qualities in our team members. Have a read about it and see if you fit the bill.

What we can offer you

Enjoy some great benefits, including:

• Up to 50% Discounts on Away Resorts holidays– because you deserve amazing getaways too.
• Up to 20% Discounts on Away Resorts holidays for friends and families- because we want to extend our fabulous getaways to them too.
• Up to 50% On-park discounts – Enjoy the best of what we offer.
• Team Incentives– Your hard work won’t go unnoticed.
• Holiday Hero Menu– Enjoy delicious meals with discounted food options on-park.
• Help @ Hand Scheme– Wellbeing support when you need it.
• Career Development– We believe in nurturing talent and promoting from within

Our Promise to You

Holiday Heroes come with all sorts of different super-powers, and we welcome them all!

We embrace diversity, inclusion and equal opportunities. From our investors to our teams, we love that everyone comes from different backgrounds, allowing us to grow and inspire each other. We’ll never accept any form of discrimination, and we’ll forever strive not just for our product to be unique but our people too. Afterall, wouldn’t it be boring if we were all the same? In short, we want to bring your whole self to work!